Evening IT Helpdesk Assistant (Student)

Sheridan College; Nebraska; Presencial; USD 17.000 - 22.000; A tiempo parcial

Descripción de la vacante

Northern Wyoming Community College District is seeking a part-time IT Helpdesk Assistant for the 2026-2027 academic year. The role supports end-users, assists IT staff, and helps coordinate campus events in Sheridan, WY.

The position requires enrollment as a Sheridan College student, basic computer skills, and familiarity with Windows and office software. Working hours are evenings, Monday through Thursday.

Formación

• Basic computer skills required.
• Familiarity with Windows operating systems and Office products.
• Familiarity with the college student portal and account setup.

Responsabilidades

• Answer all helpdesk calls (80%).
• Troubleshoot end-user issues (5%).
• Support video conference courses and classrooms (5%).
• Assist with on-campus events (5%).
• Support IT staff with upgrades and updates (5%).

Conocimientos

Basic computer skills

Windows OS

Student portal access

Educación

Good Conduct and Academic Standing

Sheridan College Student enrolled

GPA 2.0 or greater

Herramientas

Microsoft Windows OS

Microsoft Office

Descripción del empleo

Northern Wyoming Community College District is seeking a part-time IT Helpdesk Assistant for the 2026-2027 academic year. The role supports end-users, assists IT staff, and helps coordinate campus events in Sheridan, WY.

The position requires enrollment as a Sheridan College student, basic computer skills, and familiarity with Windows and office software. Working hours are evenings, Monday through Thursday.