On-Campus Housing Leasing & Marketing Assistant

Capstone On Campus Management Llc; Salisbury (MD); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Comprehensive benefits package

Health benefits

Dental benefits

Vision coverage

401K

Job summary

Capstone On-Campus Management seeks an Office Assistant for University Park Apartments at Salisbury University to support leasing, tours, renewals, and resident communications. You will help execute marketing and retention strategies in collaboration with the Director.

The role covers lead follow-up, occupancy targets, campus outreach, content maintenance for listings, and staff training while ensuring compliance with Fair Housing and university policies.

Qualifications

• High school diploma or GED required.
• 1-2 years of clerical or property management office operations.
• Experience with social media management marketing and community tours.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Ability to operate basic office equipment and perform typing and filing.
• Strong leadership and communication skills.
• Knowledge of fair housing regulations.
• Ability to analyze occupancy data and develop strategic plans.
• Ability to lift up to 35 pounds.

Responsibilities

• Assist with leasing activities including lead follow-up, tours, applications, lease execution, move-ins, move-outs.
• Maintain occupancy targets and execute lease-up strategies.
• Implement outreach to Salisbury University students and families.
• Help create annual marketing plan with digital ads, social media, campus partnerships and events.
• Maintain rental listings with content, imagery, and pricing.
• Coordinate marketing resources like virtual tours, floor plans, signage.
• Oversee renewal campaigns and retention events.
• Train front-desk staff on leasing materials.
• Manage move-in/move-out communication and planning.
• Prepare student key packets and process key returns.
• Track lead sources, conversion rates, marketing ROI, weekly leasing stats.
• Analyze competitor landscape and advise on pricing and promotions.
• Ensure compliance with Fair Housing and university policies.
• Maintain resident records and move-in/move-out checklists and keys.
• Serve in on-call rotation for after-hours.
• Oversee community towing with Residence Life Coordinator.
• Serve as appeals officer for conduct decisions.
• Assist with Community Assistant staff training.

Skills

Leadership

Communication skills

Fair housing knowledge

Occupancy data analysis

Physical stamina

Education

High school diploma or GED

Tools

MS Office (Word, Excel, Outlook)

Job description

Capstone On-Campus Management seeks an Office Assistant for University Park Apartments at Salisbury University to support leasing, tours, renewals, and resident communications. You will help execute marketing and retention strategies in collaboration with the Director.

The role covers lead follow-up, occupancy targets, campus outreach, content maintenance for listings, and staff training while ensuring compliance with Fair Housing and university policies.