Student Housing Leasing Coordinator — In-Office, Comprehensive Benefits

Capstone On Campus Management Llc; College Park (MD); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision coverage

401K

Job summary

Capstone On-Campus Management is seeking a Leasing Coordinator for the University of Maryland in College Park. This full-time, in-office role supports leasing, transfers, outreach, and housing processes for a student apartment community, serving as the primary contact for residents and stakeholders.

You will manage data in Entrata, StarRez, and DocuSign, assist with move-ins/outs, and help generate occupancy reports while delivering professional customer service and coordinating events and tours.

Qualifications

• 1-2 years entry level experience in college student housing administration or property management leasing operations
• Experience with campus marketing and assisting with community tours
• Experience and knowledge of Microsoft Word, Excel and Outlook
• Ability to operate basic office equipment including a photocopier, fax, and telephone. Basic typing and filing skills.
• Ability to work in office Monday-Friday 9:00am-5:00pm. Occasional evening or weekend availability may be required during peak leasing periods, move-in/move-out operations, and special events.
• Strong leadership and communication skills
• Ability to analyze occupancy data and develop strategic plans
• Ability to move and lift up to 35 pounds.

Responsibilities

• Provide accurate information regarding leasing, lease transfers, occupancy policies, and occupancy processes.
• Conduct leasing and lease transfer appointments, including resident file creation and documentation management.
• Support resident move-in, move-out, Apartment Selection, and inspection processes.
• Respond to resident inquiries in a professional and timely manner, escalating complex concerns to appropriate staff when necessary.
• Deliver a positive resident experience through professional in-person, phone, and electronic communication.
• Assist with community outreach initiatives, information sessions, tours, tabling events, marketing surveys, and special events.
• Support outreach and retention initiatives through event coordination, publication updates, and community engagement efforts.
• Maintain awareness of local market trends to support occupancy.

Skills

Customer service

Communication

Data management

Microsoft Office

Marketing & outreach

Team collaboration

Tools

Entrata

StarRez

DocuSign

Job description

Capstone On-Campus Management is seeking a Leasing Coordinator for the University of Maryland in College Park. This full-time, in-office role supports leasing, transfers, outreach, and housing processes for a student apartment community, serving as the primary contact for residents and stakeholders.

You will manage data in Entrata, StarRez, and DocuSign, assist with move-ins/outs, and help generate occupancy reports while delivering professional customer service and coordinating events and tours.