On-Campus Facilities & Front Desk Assistant (FWS)

The George Washington University; Washington (District of Columbia); On-site; USD 21,000 - 30,000; Full time

Job summary

The George Washington University is seeking an entry-level Facilities Services Assistant (FSA) for spring semester 2027 at Key Depot. The Division of Safety & Operations oversees daily operations and the front desk, handling customer service lines and access to university spaces.

The position requires little to no prior experience; training is provided, a background check is required, and duties include CMMS data entry, delivering small materials, and key loan/lockout support.

Qualifications

• This is an entry level position; little to no experience required, all training will be provided.

Responsibilities

• Staff the Key Depot front desk and the Customer Service phone lines.
• Answer Key Depot and Facilities Central customer service inquiries.
• Handle residential loaner keys and lockouts.
• Conduct CMMS database entry.
• Deliver small materials.
• Other tasks as assigned.

Skills

Customer service

Communication

Teamwork

Professionalism

Problem solving

Tools

CMMS

Job description

The George Washington University is seeking an entry-level Facilities Services Assistant (FSA) for spring semester 2027 at Key Depot. The Division of Safety & Operations oversees daily operations and the front desk, handling customer service lines and access to university spaces.

The position requires little to no prior experience; training is provided, a background check is required, and duties include CMMS data entry, delivering small materials, and key loan/lockout support.