On-Campus Front Desk Assistant - Student Services

The George Washington University; Washington (District of Columbia); On-site; USD 21,000 - 30,000; Full time

Job summary

The George Washington University is seeking an entry-level Student Front Desk Assistant I (On-Campus FWS) to be the first point of contact for visitors and GW community. You will handle inquiries, manage the inbox, and support office operations with data entry and supplies management.

Responsibilities include greeting visitors, answering calls, and coordinating with CLRE staff. Training provided; in-person work during standard business hours in campus living spaces.

Qualifications

• Entry-level position; little to no experience required; all training will be provided.
• Excellent customer service skills.
• Strong written and verbal communication skills.
• Proficient with common computer software

Responsibilities

• Be the first point of contact for visitors and GW community; answer inquiries in person, via phone, and email.
• Manage the living inbox and handle incoming requests.
• Answer calls and assist students, staff, and faculty as needed.
• Input data into various tech systems and perform database management tasks.
• Complete daily shift reports and communicate with CLRE staff in meetings.
• Oversee blue cart and supply rental check-in/out; support office tasks as assigned.

Skills

Customer service

Written communication

Verbal communication

Computer skills

Job description

The George Washington University is seeking an entry-level Student Front Desk Assistant I (On-Campus FWS) to be the first point of contact for visitors and GW community. You will handle inquiries, manage the inbox, and support office operations with data entry and supplies management.

Responsibilities include greeting visitors, answering calls, and coordinating with CLRE staff. Training provided; in-person work during standard business hours in campus living spaces.