Student Facilities Assistant I _On-Campus FWS

The George Washington University; Washington (District of Columbia); On-site; USD 21,000 - 30,000; Full time

Job summary

The George Washington University is seeking an entry-level Facilities Services Assistant (FSA) for spring semester 2027 at Key Depot. The Division of Safety & Operations oversees daily operations and the front desk, handling customer service lines and access to university spaces.

The position requires little to no prior experience; training is provided, a background check is required, and duties include CMMS data entry, delivering small materials, and key loan/lockout support.

Qualifications

• This is an entry level position; little to no experience required, all training will be provided.

Responsibilities

• Staff the Key Depot front desk and the Customer Service phone lines.
• Answer Key Depot and Facilities Central customer service inquiries.
• Handle residential loaner keys and lockouts.
• Conduct CMMS database entry.
• Deliver small materials.
• Other tasks as assigned.

Skills

Customer service

Communication

Teamwork

Professionalism

Problem solving

Tools

CMMS

Job description

Position Title

Level of Support

Level of Support Student Support I

Position Type

Position Type On-Campus FWS

Number of Openings

Number of Openings 10

Work Hours

Work Hours During Standard Business Hours (M-F 8am-5pm), After Standard Business Hours (M-F after 5pm), Weekends (Saturday-Sunday)

Wage Per Hour

Wage Per Hour 18.40

Division/School

Division/School Operations

Department Name

Department Name 650101 SAVP OPERATIONS ADMINISTRATION

Department Bio

Position Specific Summary

The Division of Safety & Operations is looking for individuals for the spring semester 2027 in Key Depot. The Facilities Services Assistant ( FSA ) position requires individuals to assist with the daily operations of the Facilities Central office in the Division of Safety and Facilities specifically related to the Key Depot and Customer Service sections. Duties include, but are not limited to, staffing the Key Depot front desk and the Customer Service phone lines, answering Key Depot and Facilities Central customer service-related inquiries, handling residential loaner keys and lock outs, conducting computerized maintenance management systems ( CMMS ) database entry, delivering small materials, residential tap reader battery changes and other tasks as assigned

Standard Position Description

The student will assist with the administrative, maintenance, and customer service functions for university spaces and buildings. Tasks may include: assisting visitors, students, and staff with access to university spaces, maintenance of buildings, coordinating and answering customer service requests. Special projects or other duties may be assigned related to specific departmental.

Professional Outcomes

Professional Outcomes Critical Thinking, Communication, Teamwork, Professionalism

Required Qualifications

This is an entry level position, little to no experience required, all training will be provided.

Preferred Qualifications

Job Open Date

Job Open Date 11/16/2026

Job Close Date

Job Close Date 11/30/2026

Campus Location

Work Type Designation

Work Type Designation In-Person

Special Instructions Summary

EEO Statement

The university is an Equal Employment Opportunity/Affirmative Action ( EEO /AA) employer committed to maintaining a nondiscriminatory, harassment-free, diverse work and education environment. The university does not unlawfully discriminate on the basis of protected characteristics or on any other basis prohibited by applicable law in any of its programs, activities, or employment practices.

For more information on this policy and its purpose, please read the Equal Employment Opportunity Policy Statement .

The student employee will: Work in or have access to residence halls or other restricted areas, or have access to university key - Background check required.

Supplemental Questions

Required fields are indicated with an asterisk (*).

Documents Needed to Apply

Required Documents

• Resume
• FWS Program Student Statement (Only Attach the Official Document)
• Class Schedule

Optional Documents