Student Front Desk Assistant I _On-Campus FWS

The George Washington University; Washington (District of Columbia); On-site; USD 21,000 - 30,000; Full time

Job summary

The George Washington University is seeking an entry-level Student Front Desk Assistant I (On-Campus FWS) to be the first point of contact for visitors and GW community. You will handle inquiries, manage the inbox, and support office operations with data entry and supplies management.

Responsibilities include greeting visitors, answering calls, and coordinating with CLRE staff. Training provided; in-person work during standard business hours in campus living spaces.

Qualifications

• Entry-level position; little to no experience required; all training will be provided.
• Excellent customer service skills.
• Strong written and verbal communication skills.
• Proficient with common computer software

Responsibilities

• Be the first point of contact for visitors and GW community; answer inquiries in person, via phone, and email.
• Manage the living inbox and handle incoming requests.
• Answer calls and assist students, staff, and faculty as needed.
• Input data into various tech systems and perform database management tasks.
• Complete daily shift reports and communicate with CLRE staff in meetings.
• Oversee blue cart and supply rental check-in/out; support office tasks as assigned.

Skills

Customer service

Written communication

Verbal communication

Computer skills

Job description

Student Front Desk Assistant I _On-Campus FWS

Position Title

Position Title Student Front Desk Assistant I _On-Campus FWS

Level of Support

Level of Support Student Support I

Position Type

Position Type On-Campus FWS

Number of Openings

Number of Openings 5

Work Hours

Work Hours During Standard Business Hours (M-F 8am-5pm)

Wage Per Hour

Wage Per Hour 18.40

Division/School

Division/School Division for Student Affairs DSA

Department Name

Department Name 544102 CAMPUS LIVING

Position Specific Summary

The CLRE Front Desk Assistant will be the first point of contact for visitors and customer
service inquiries to the department. They will be expected to manage the living inbox,
answer incoming calls, and in-person interactions with students, staff and the GW
community. Database management and input into various tech systems. Communicates
on a regular basis with CLRE staff by completing daily shift reports; participates in staff and individual meetings with CLRE Professional Staff. They will also be responsible for managing blue cart and supply rental check in/out.

Standard Position Description

The student will be the first point of contact for visitors and customer service inquiries to the department. Tasks may include: greeting visitors, responding to in person, phone, email inquiries, provide customer service to other students, faculty, and staff; direct inquiries to the appropriate resources as needed; and assist with other office tasks. Special projects or other duties may be assigned related to specific office needs.

Professional Outcomes

Professional Outcomes Communication, Teamwork, Professionalism, Technology and Data

Required Qualifications

This is an entry level position, little to no experience required, all training will be provided.

Preferred Qualifications

Excellent customer service skills, strong written and verbal communication skills, computer software proficiency

Job Open Date

Job Open Date 10/28/2026

Job Close Date

Job Close Date 12/14/2026

Work Type Designation

Work Type Designation In-Person

EEO Statement

The university is an Equal Employment Opportunity/Affirmative Action ( EEO /AA) employer committed to maintaining a nondiscriminatory, harassment–free, diverse work and education environment. The university does not unlawfully discriminate on the basis of protected characteristics or on any other basis prohibited by applicable law in any of its programs, activities, or employment practices.
For more information on this policy and its purpose, please read the Equal Employment Opportunity Policy Statement .

The student employee will: Work in or have access to residence halls or other restricted areas, or have access to university key - Background check required.