On-Call Manager, F & B Catering Operations

ASM Global; San Francisco (CA); In loco; USD 34.440 - 41.328; Part-time

Descrizione del lavoro

A catering services firm in San Francisco is seeking an On-call F&B Catering Operation Manager to oversee staff during events. This part-time role involves ensuring efficient catering operations, maintaining high standards of quality and customer service. Responsibilities include training employees, organizing catering events, and working closely with other departments. Successful candidates will have at least 2 years of management experience in the food and beverage industry and strong communication skills.

Competenze

• Minimum 2 years of proven experience in a food and beverage managerial role.
• Ability to work all shifts, including nights, weekends, and holidays.
• Union Experience is a plus.

Mansioni

• Oversee employees during busy events.
• Ensure excellent levels of customer service.
• Train food and beverage employees on procedures and service standards.
• Organize and monitor the set-up of catering events.
• Coordinate with other departments to meet client expectations.

Conoscenze

Management skills

Excellent customer service

Communication skills

MS Word and Excel proficiency

Problem-solving

Strumenti

POS systems

MICROS

Descrizione del lavoro

On-Call Manager, F & B Catering Operations page is loaded## On-Call Manager, F & B Catering Operationslocations: San Francisco, CAtime type: Part timeposted on: Posted 8 Days Agojob requisition id: R100120497Legends Global's catering services have an immediate opening for an on-call F&B Catering Operation Manager at the Moscone Center.**POSITION SUMMARY**We are looking for On-call F&B Catering Operation Managers to lead our catering staff during events. This role is on-call, as-needed for our events. You will motivate our union and non-union staff to provide excellent customer service. Responsibilities include ensuring efficient catering operations, as well as maintaining high production, productivity, quality, and customer service standards. To be successful in this role, you’ll need management skills and experience in both front and back of the house. We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our events run smoothly, and customers have pleasant experiences.**POSITION DUTIES*** Oversee employees, including union and non-union supervisors, during busy events* Preserve and execute excellent levels of internal and external customer service* Maintain a strong presence on the floor during events to oversee the execution of event plans* Train and instruct food and beverage employees on procedures, equipment, service standards, etc...* Organize and monitor the set-up of assigned catering events.* Enforce food service sanitation and safety, food handling procedures* Coordinate with other departments including culinary, sales, operations, housekeeping, and any other division in order to solve problems and meet client expectations* Work with Director of Catering & Director of Operations and Scheduling Department regarding proper staffing levels for events**QUALIFICATIONS*** Minimum 2 year of proven experience in a food and beverage managerial role.* MS Word, MS Excel, POS Proficient, MICROS a plus* Ability to work all shifts, including nights, weekends, and holidays as needed* Good written and verbal communication skills* Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.* Ability to calculate amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.* Ability to execute instructions furnished in written, oral, or diagram form.* Ability to deal with problems involving several concrete variables in standardized situations.* Union Experience is a plus**WORKING CONDITIONS**While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to walk, sit; stand, and use hands to finger, handle, or feel. Position also includes frequent temperature changes (walk-ins, freezers) for short periods. Must be able to withstand loud noise in the environment***ASM Glocal is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.*****Hourly rate: $25-$30 per hour**Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.