Catering Manager

Compass Group USA; San Francisco (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Bon Appetit Management Company seeks a Catering Manager to oversee fast-paced, high-volume corporate catering across Mission Bay locations. You will coordinate with culinary, operations, vendors, and clients to ensure flawless events, exceptional hospitality, and solid financial results.

Responsibilities include staffing plans, budget monitoring, and leading a team of supervisors and attendants for conferences, breakfasts, receptions, and large campus events, including VIP functions and

Qualifications

• 3+ years in catering, hospitality, or large-scale event management.
• Experience with corporate dining or large campus events is a plus.
• Strong understanding of BEOs, budgeting, and labor management.

Responsibilities

• Oversee high-volume catering operations across multiple Mission Bay venues.
• Manage staffing, scheduling, and vendor coordination for events up to 2,000 guests.
• Monitor budgets, labor, food costs, and procurement to meet financial goals.
• Lead and develop Supervisors and frontline staff to deliver exceptional hospitality.

Skills

Catering operations

Hospitality excellence

Staff leadership

BEOs understanding

Budget awareness

Event logistics

VIP service

Job description

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Our Passion is Food!

At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!

Job Summary

The Catering Manager oversees the execution of a fast-paced, high-volume corporate catering operation supporting multiple locations throughout San Francisco's Mission Bay campus. This role is responsible for managing simultaneous daily events ranging from executive meetings and VIP dinners to large-scale campus functions serving up to 2,000 guests. The Catering Manager partners closely with culinary, operations, vendors, and client stakeholders to ensure flawless event execution, exceptional hospitality, and strong financial performance across a complex portfolio of catering services.

Add to Essential Duties & Responsibilities

• Manage and execute a high-volume catering operation supporting 60+ banquet event orders (BEOs) during peak business periods.
• Oversee multiple concurrent events across several Mission Bay locations, including conference rooms, cafés, lounges, executive spaces, and outdoor event venues.
• Review and interpret BEOs to ensure accurate staffing, production planning, equipment allocation, and event execution.
• Coordinate closely with culinary teams, vendors, facilities, transportation teams, and client stakeholders to ensure seamless service delivery.
• Lead execution of diverse event formats including executive breakfasts, working lunches, receptions, happy hours, plated dinners, VIP functions, and large-scale campus events serving up to 2,000 guests.
• Develop staffing plans and deploy resources effectively across multiple venues and events occurring simultaneously.
• Provide leadership and direction to supervisors, catering attendants, drivers, porters, dishwashers, and temporary event staff.
• Monitor event budgets, labor costs, rental expenses, and food costs to achieve departmental financial objectives.
• Participate in proposal development, event costing, and operational planning for both recurring and special events.
• Ensure all service standards, food safety requirements, quality expectations, and hospitality guidelines are consistently maintained.
• Support high-profile executives and VIP clients with a strong focus on discretion, professionalism, and exceptional service.
• Actively resolve operational challenges and last-minute event changes while maintaining a positive guest experience.

Leadership Responsibilities

• Provide shared leadership for a growing catering operation consisting of:
  • 5 Catering Supervisors (expanding to 6)
  • 16 hourly team members, including Catering Attendants, Drivers, Porters, and Dishwashers
• Coach, train, and develop supervisors and frontline staff to deliver exceptional hospitality experiences.
• Foster a culture of accountability, teamwork, operational excellence, and continuous improvement.

Preferred Qualifications

• 3+ years of catering, hospitality, conference services, banquet, or foodservice management experience in a high-volume environment.
• Experience supporting corporate dining, technology campuses, conference centers, hotels, convention venues, or large-scale hospitality operations.
• Strong understanding of Banquet Event Orders (BEOs), event logistics, labor management, and catering financials.
• Proven experience managing multiple concurrent events across various locations.
• Experience with VIP service, executive dining, and large-scale special events.
• Strong food knowledge with the ability to collaborate effectively with culinary teams.
• Experience in proposal development, event costing, budgeting, and financial management.
• Primarily early morning schedule with typical start times between 6:00 AM and 8:00 AM.
• Flexibility required to support occasional evening events and large campus functions.
• Limited weekend support required, generally no more than five weekends annually.
• Position is primarily based in San Francisco's Mission Bay campus with occasional support provided at Mountain View locations as business needs dictate.

Associates at Bon Appetit are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_BAMCO.pdf

Bon Appetit is a member of Compass Group USA.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Bon Appetit maintains a drug-free workplace.