Circulation Assistant/Substitute

Alsip-Merrionette Park Public Library District; Arlington Heights (IL); On-site; USD 20,664 - 24,796; Part time

Job summary

Arlington Heights Memorial Library is seeking a part-time substitute to cover Circulation Assistants during vacations, illness, and staffing shortages. Duties include checking materials in/out, handling money, registering new patrons, and maintaining the library database.

Interaction with the public is frequent in person and by phone, with teamwork and polite service emphasized. The role requires excellent communication and a friendly attitude, and offers flexibility with daytime, evening, and

Qualifications

• High school diploma or equivalent.
• Part-time availability and scheduling flexibility.
• Familiarity with Microsoft Office products (Outlook and Word) required.

Responsibilities

• Check out and check in library materials and handle money.
• Register new customers and maintain the customer database in the library system.
• Prepare and issue library cards to patrons.
• Work with the public in-person and over the telephone; provide excellent customer service.

Skills

Communication

Teamwork

Microsoft Office

Education

High school diploma

Tools

Outlook

Word

Job description

Part-time Substitute position provides service coverage for Circulation Assistants who are on vacation, ill, etc. Hours worked will vary week to week depending on staffing needs.

Responsible for the checkout and check-in of materials, money handling, registering new customers, maintaining the customer database on the library's automation system, and preparing library cards. Position works almost exclusively with the public in-person and over the telephone. Ability to work well in a team environment required. Applies library circulation policies while providing Unparalleled Customer Service.

Requires excellent communication skills with a positive and friendly customer service attitude in order to excel in Our Culture .

Requirements & Skills

Familiarity with Microsoft Office products (especially Outlook mail and Word) is required.

Education

High school degree or equivalency.

Hours and Scheduling

Part-time, year-round position. Variable, 1 to 19 hours per week and will include daytime, evening and weekend hours. Flexibility in scheduling is required.

Arlington Heights Memorial Library, Cook County

Hours

Variable, 1 to 19 hours per week and will include daytime, evening and weekend hours. Flexibility in scheduling is required. Year-round position.