On-Call Front Desk & Intake Clerk

The Salvation Army Cascade Division; United States; On-site; USD 25,000 - 35,000; Part time

Job summary

The Salvation Army Cascade Division is seeking two on-call Front Desk staff to serve as the first point of contact for staff, guests, and clients. This role requires a welcoming demeanor, confidentiality, and strong communication skills to greet visitors and route inquiries.

Responsibilities include front desk operations, scheduling assistance, safety monitoring, and adherence to Salvation Army policies. This is a temporary on-call, non-exempt position with an on-site work arrangement and hourly

Qualifications

• Teamwork and positive client engagement.
• Consistent attendance, accuracy, and timeliness.
• Proficiency with office equipment and computers.
• Clear written and verbal communication.
• Self-discipline for repetitive tasks with quality.
• Ability to follow directions and maintain a flexible schedule.
• Ability to handle multiple projects on a time-sensitive basis.
• Ability to communicate clearly during stressful moments.
• Ability to receive and follow directions.

Responsibilities

• Monitor safety and security of the facility and clients using cameras and locked entries.
• Familiarize yourself with client/house rules, Salvation Army policy, and front desk procedures.
• Maintain files and information in an appropriate manner.
• Maintain key security and distribute keys as necessary.
• Receive and route inquiries, messages, and forms as appropriate.
• Refer clients to appropriate staff when needs arise.
• Maintain front desk paperwork including Daily Register, Sign In/Out, Curfew/AWOL.
• Remain awake and alert at all times for safety and security.
• Assist the intake of new clients.
• Maintain the front desk in a neat, clean, professional manner.
• Assist with scheduling as needed.
• Report concerns/incidents to supervisor.
• Attend Team Meetings when scheduled.
• Conduct & record BA testing using Breathalyzer.
• Observe, record and report Urinalysis testing as assigned.
• Perform other duties as assigned.

Skills

Team player

Reliability

Office equipment

Communication

Attention to detail

Flexibility

Multi-tasking

Crisis comms

Follow directions

Job description

The Salvation Army Cascade Division is seeking two on-call Front Desk staff to serve as the first point of contact for staff, guests, and clients. This role requires a welcoming demeanor, confidentiality, and strong communication skills to greet visitors and route inquiries.

Responsibilities include front desk operations, scheduling assistance, safety monitoring, and adherence to Salvation Army policies. This is a temporary on-call, non-exempt position with an on-site work arrangement and hourly