Shelter Front Desk Clerk: Safe Intake & Guest Support

The Salvation Army USA Western Territory; Oakland (CA); On-site; USD 23,419 - 24,796; Full time

Job summary

The Salvation Army USA Western Territory in Oakland is seeking an on-call Front Desk professional to support safety and security at the Oakland Garden Center. You will provide crisis intervention, information, and referrals to clients, while enforcing our policies and procedures with dignity and respect.

The role includes greeting visitors, screening via intercom, data entry, and providing administrative support to case management staff.

Qualifications

• Must have a High School diploma or equivalent.
• Ability to provide crisis intervention and referrals.
• Maintain professional relationships with clients while following confidentiality rules.

Responsibilities

• Maintain ongoing professional relationships with clients while upholding confidentiality.
• Provide security and safety of the facility and shelter, screen visitors via intercom.
• Enforce facility rules and maintain program materials.
• Attend staff meetings and provide administrative support to case management staff.
• Log pertinent information in a timely manner and perform basic data entry.

Education

High School or Equivalent (required)

Job description

The Salvation Army USA Western Territory in Oakland is seeking an on-call Front Desk professional to support safety and security at the Oakland Garden Center. You will provide crisis intervention, information, and referrals to clients, while enforcing our policies and procedures with dignity and respect.

The role includes greeting visitors, screening via intercom, data entry, and providing administrative support to case management staff.