On-Call Front Desk Associate: Compassionate Guest Care

Samaritan's Purse; North Wilkesboro (NC); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

401(k) retirement savings plan

Job summary

Samaritan's Purse invites applications for an On-Call Front Desk Associate at Samaritan Inn in North Wilkesboro, NC. The role focuses on welcoming guests, managing registrations, and coordinating reservations while upholding a Christ-centered service standard.

Ideal candidates have an Associate's degree with at least two years of front desk or guest services experience, strong communication skills, and proficiency using Microsoft Office and reservation software.

Qualifications

• Associate's degree and a minimum of two years of front desk customer service strongly preferred; or equivalent combination of experience and education
• Dependable, with keen attention to detail; strong verbal and written communication skills
• Ability to work as a team member and independently with moderate supervision
• Excellent customer service skills in attentiveness, listening, and appropriate questioning
• Ability to present key information in one-on-one and small group settings
• Knowledge of Word, Excel, Outlook; ability to learn reservation software

Responsibilities

• Check-in and check-out of guests; registration and key distribution
• Process reservation requests and maintain required reports
• Coordinate with departments and housekeeping for smooth operations
• Maintain a welcoming front desk, lobby and common spaces; assist light housekeeping
• Follow emergency and safety procedures; notify security when needed
• Stay informed of ministry updates and serve the Samaritan Inn team

Skills

Customer service

Verbal communication

Written communication

Teamwork

Multitasking

Discretion

Situational awareness

Education

Associate's degree

2+ years front desk experience

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Reservation software

Job description

Samaritan's Purse invites applications for an On-Call Front Desk Associate at Samaritan Inn in North Wilkesboro, NC. The role focuses on welcoming guests, managing registrations, and coordinating reservations while upholding a Christ-centered service standard.

Ideal candidates have an Associate's degree with at least two years of front desk or guest services experience, strong communication skills, and proficiency using Microsoft Office and reservation software.