Part-Time Front Desk Agent — Growth & Perks

Doubletree Winston Salem; Winston-Salem (NC); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

401(k) plan

On-demand pay

Travel discounts

Wellness program

Leadership development

Job summary

Superhost Hospitality is hiring a Part Time Front Desk Agent in Winston-Salem, NC. You will greet guests, assist with check-in, and handle reservations with a focus on excellent service.

Requirements include strong communication, a passion for guest satisfaction, and teamwork. The role includes flexible weekday and weekend shifts and access to a comprehensive benefits package for eligible positions.

Qualifications

• Strong verbal and written communication skills.
• Passion for delivering excellent customer service.
• Ability to handle guest concerns with professionalism and care.
• Works well in a team environment and supports colleagues.

Responsibilities

• Greet guests and ensure a smooth check-in process.
• Answer inquiries and provide information about facilities and local attractions.
• Handle reservations, cancellations and guest inquiries.
• Resolve guest concerns promptly and courteously.
• Coordinate with hotel departments to ensure seamless guest experiences.

Skills

Strong verbal and written comms

Customer service orientation

Team player

Professionalism under pressure

Job description

Superhost Hospitality is hiring a Part Time Front Desk Agent in Winston-Salem, NC. You will greet guests, assist with check-in, and handle reservations with a focus on excellent service.

Requirements include strong communication, a passion for guest satisfaction, and teamwork. The role includes flexible weekday and weekend shifts and access to a comprehensive benefits package for eligible positions.