On-Call Field Support Specialist

SPS North America Inc.; Detroit, Northern (MI, KY); Hybrid; USD 42,000 - 62,000; Part time

Benefits offered by this job

Medical benefits

401k matching

Paid time off

Bonuses for referrals

Job summary

SPS Global is seeking a Field Support Specialist (On-Call) to provide on-site coverage and operational support across client locations in San Francisco. This floating position supports business continuity when regular staff are out and may require short-notice deployment from a designated home office.

You’ll cover mail/shipping, office services and reception duties, ensuring service delivery and continuity across sites.

Qualifications

• High School Diploma or equivalent.
• 6+ months of prior work experience preferred.
• Strong organizational, time management, and problem-solving skills.
• Ability to learn and navigate computer-based systems.
• Professional demeanor with a customer-service mindset.
• Ability to work assigned hours and follow established policies.

Responsibilities

• Oversee mail & shipping operations, track deliveries, and notify employees of deliveries.
• Assist with supply ordering and stocking common areas; support light facilities tasks.
• Monitor and support copy/print equipment; assist with office moves and conference rooms.
• Provide front desk or concierge coverage as needed; handle calls professionally.

Skills

Strong communication

Customer service

Multitasking

MS Office

Shipping & receiving

Independent work

Travel between sites

Education

High School Diploma or equivalent

Tools

MS Office

Job description

SPS Global is seeking a Field Support Specialist (On-Call) to provide on-site coverage and operational support across client locations in San Francisco. This floating position supports business continuity when regular staff are out and may require short-notice deployment from a designated home office.

You’ll cover mail/shipping, office services and reception duties, ensuring service delivery and continuity across sites.