On-Call F&B Catering Operations Lead

asmglobal; San Francisco (CA); On-site; USD 34,000 - 41,000; Full time

Job summary

asmglobal at Moscone Center is seeking an on-call F&B Catering Operation Manager to lead catering staff during events. This role is on-call, as-needed, with a focus on delivering exceptional customer service and smooth operations.

You will manage both union and non-union staff, coordinate with culinary, sales, operations, housekeeping and other departments to meet client expectations, and ensure safety and sanitation. Shifts include nights, weekends, and holidays.

Qualifications

• Minimum 2 year of proven experience in a food and beverage managerial role.
• MS Word, MS Excel, POS Proficient, MICROS a plus
• Ability to work all shifts, including nights, weekends, and holidays as needed
• Good written and verbal communication skills
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to calculate amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to execute instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Union Experience is a plus

Responsibilities

• Oversee employees, including union and non-union supervisors, during busy events
• Preserve and execute excellent levels of internal and external customer service
• Maintain a strong presence on the floor during events to oversee the execution of event plans
• Train and instruct food and beverage employees on procedures, equipment, service standards, etc...
• Organize and monitor the set-up of assigned catering events.
• Enforce food service sanitation and safety, food handling procedures
• Coordinate with other departments including culinary, sales, operations, housekeeping, and any other division in order to solve problems and meet client expectations
• Work with Director of Catering & Director of Operations and Scheduling Department regarding proper staffing levels for events

Job description

asmglobal at Moscone Center is seeking an on-call F&B Catering Operation Manager to lead catering staff during events. This role is on-call, as-needed, with a focus on delivering exceptional customer service and smooth operations.

You will manage both union and non-union staff, coordinate with culinary, sales, operations, housekeeping and other departments to meet client expectations, and ensure safety and sanitation. Shifts include nights, weekends, and holidays.