On-Call Concierge Floater | Guest Experience Pro

Planned Companies; Falls Church (VA); Sur place; USD 29 000 - 32 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision benefits

401K with employer match

Résumé du poste

Planned Companies’ Northern Virginia and Washington D.C. client properties seek a friendly Concierge Floater to welcome tenants, guests and vendors.

Open availability/on-call schedule, 30+ hours/week with benefits for full-time staff. As a Front Desk Associate/Doorman, you will greet visitors, coordinate reservations, guide guests to services and help with local recommendations while maintaining security and smooth building operations.

Qualifications

• 3+ years of customer service experience.
• Excellent written and verbal communication.
• Knowledge of local attractions and establishments.
• Polite, friendly, self-assured and able to multitask with good time-management.
• Ability to lift up to 50lbs when needed.

Responsabilités

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Planning and organizing on-site events.
• Provide direction, referrals and help access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
• Document, secure and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor lobby as well as maintain and control keys & access cards.

Connaissances

Customer service

Excellent communication

Multitasking

Time management

Basic computer skills

Physical stamina

Description du poste

Planned Companies’ Northern Virginia and Washington D.C. client properties seek a friendly Concierge Floater to welcome tenants, guests and vendors.

Open availability/on-call schedule, 30+ hours/week with benefits for full-time staff. As a Front Desk Associate/Doorman, you will greet visitors, coordinate reservations, guide guests to services and help with local recommendations while maintaining security and smooth building operations.