Dynamic Concierge Floater – On-Call, Full-Time, Benefits

Planned Companies; Alexandria (VA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

401K with employer match

Medical insurance

Dental insurance

Vision insurance

Job summary

Planned Companies is seeking a Full-Time Concierge Floater for Northern Virginia and Washington D.C. locations. The role involves greeting tenants, guests and vendors, coordinating reservations, planning on-site events, and helping guests access local amenities.

Candidates should have 3+ years of customer service experience and a warm, professional demeanor. Location includes Alexandria, Arlington and Falls Church areas with on-call availability.

Qualifications

• 3+ years of customer service experience.
• Desire and passion to provide a warm and welcoming hello to everyone.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self-assured and able to multitask with good time-management.
• Ability to lift up to 50lbs when needed.
• Full-time employees (defined as working 30 or more hours per week) are eligible for medical, dental, vision and other ancillary benefits.
• All employees (full-time and part-time) are eligible to participate in the company’s 401K which has an employer match.

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations including:
• Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Planning and organizing on-site events.
• Provide direction, referrals and helps access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
• Document, secure and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor lobby as well as maintain and control keys & access cards.

Skills

Customer service

Communication

Multitasking

Job description

Planned Companies is seeking a Full-Time Concierge Floater for Northern Virginia and Washington D.C. locations. The role involves greeting tenants, guests and vendors, coordinating reservations, planning on-site events, and helping guests access local amenities.

Candidates should have 3+ years of customer service experience and a warm, professional demeanor. Location includes Alexandria, Arlington and Falls Church areas with on-call availability.