Luxury Front Desk Concierge (Floater) – Part-Time

Stratton Amenities; Maryland; Presencial; USD 18.000 - 26.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Equal opportunity employer

Descripción de la vacante

Stratton Amenities in Silver Spring, MD seeks a part-time Front Desk Concierge (Floater) to provide hotel-style service in a luxury residential setting. You will greet residents and guests, assist with amenities, packages, and reservations, and maintain a polished, professional demeanor.

The ideal candidate has 2+ years of hospitality experience, excellent verbal and written communication, strong problem-solving skills, and a proactive, guest-focused attitude.

Formación

• Excellent verbal and written communication skills.
• Strong problem-solving abilities and guest service orientation.
• At least two years of hospitality experience.
• Professional, well-groomed appearance and interpersonal skills.

Responsabilidades

• Greet and direct residents and visitors with a pleasant attitude.
• Provide anticipatory service and ensure smooth accommodations.
• Log guest packages, track deliveries, and perform package audits.
• Monitor lobby cameras and patrol property for safety and security.
• Assist with amenities requests, transportation, reservations, and events.
• Maintain confidentiality and adapt to flexible schedules.

Conocimientos

Verbal communication

Written communication

Problem solving

Guest service

Interpersonal skills

Hospitality experience

Descripción del empleo

Stratton Amenities in Silver Spring, MD seeks a part-time Front Desk Concierge (Floater) to provide hotel-style service in a luxury residential setting. You will greet residents and guests, assist with amenities, packages, and reservations, and maintain a polished, professional demeanor.

The ideal candidate has 2+ years of hospitality experience, excellent verbal and written communication, strong problem-solving skills, and a proactive, guest-focused attitude.