Global Cloud Data Center Technician

Amazon Web Services (AWS); Umatilla (OR); On-site; USD 39,000 - 67,000; Full time

Benefits offered by this job

Relocation stipend

Job summary

Amazon Data Services, Inc. in Oregon, including the Umatilla region, seeks a Data Center Technician to maintain server hardware and contribute to reliable 24/7 data center operations. You will troubleshoot hardware, coordinate with engineers and vendors, and participate in on-call rotations.

The role requires lifting up to 40 pounds, travel between data center sites, and working shifts including days/nights/weekends. A relocation stipend may be provided and a strong safety culture is emphasized.

Qualifications

• High school or equivalent diploma.
• 1+ years of computer/server hardware troubleshooting or related IT experience.
• Associate's degree in a relevant field or equivalent experience.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability.
• Serving as a primary contact point for internal and external stakeholders including engineers, software developers, vendors, and contractors.
• On-call duties and participating in scheduled maintenance and change management activities.
• Contributing to documentation and process improvement initiatives based on analysis of operational issues.
• Helping to train and onboard new team members.

Skills

Hardware troubleshooting

IT support experience

On-call readiness

Education

High school diploma

Associate's degree

Job description

Amazon Data Services, Inc. in Oregon, including the Umatilla region, seeks a Data Center Technician to maintain server hardware and contribute to reliable 24/7 data center operations. You will troubleshoot hardware, coordinate with engineers and vendors, and participate in on-call rotations.

The role requires lifting up to 40 pounds, travel between data center sites, and working shifts including days/nights/weekends. A relocation stipend may be provided and a strong safety culture is emphasized.