On-Call Banquet Specialist: Elevate Guest Experiences

Delta Hotels by Marriott Richmond Downtown; Richmond (VA); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(K) plan with company match

Hotel discounts

Paid holidays

Early access to earned wages

Job summary

Delta Hotels by Marriott Richmond Downtown is seeking energetic Banquet Personnel to provide exceptional service during events in our hotel. This on‑call role offers shifts based on business needs and scheduled events, with opportunities to pick up additional hours in the restaurant or other departments.

You will set up rooms and function areas, serve all food courses and non‑alcoholic beverages, maintain cleanliness, anticipate guest requests, and promote positive guest relations to help create

Responsibilities

• Set up rooms and function areas with designated tables, chairs, staging, dance floor and other equipment as specified by group requirements and in accordance with departmental standards.
• Set up table linens, skirting and tabletop items (water pitchers, glasses, etc.) as specified by group and in accordance with departmental standards.
• Refresh banquet rooms/areas.
• Breakdown function areas as scheduled in accordance to departmental procedures.
• Accommodate guest requests for additions/changes to scheduled arrangements courteously and in accordance with departmental standards.
• Anticipate and respond promptly to guests’ requests.
• Promote positive guest relations.
• Be familiar with all hotel services/features to respond accurately to any guest inquiry.
• Serve all food courses and non-alcoholic beverage items to the guest in accordance with departmental standards and function requirements.
• Maintain cleanliness and organization of all work and storage areas.
• Performany other job related duties as assigned.

Job description

Delta Hotels by Marriott Richmond Downtown is seeking energetic Banquet Personnel to provide exceptional service during events in our hotel. This on‑call role offers shifts based on business needs and scheduled events, with opportunities to pick up additional hours in the restaurant or other departments.

You will set up rooms and function areas, serve all food courses and non‑alcoholic beverages, maintain cleanliness, anticipate guest requests, and promote positive guest relations to help create