OMT Clinic Patient Concierge & Front Desk Specialist

The James Clinic; Ankeny (IA); Vor Ort; USD 36.000 - 52.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Accrued PTO for full-time staff

Free concierge membership with leading

mission-driven team

Zusammenfassung

The James Clinic in Ankeny, IA seeks an OMT Physician Support Specialist to work closely with the Osteopathic Manipulative Treatment physician and patients, ensuring a smooth check‑in, informed visits, and seamless transitions between appointments.

You will greet patients, activate records, guide them through the schedule, and assist with scribing, billing questions, and product inquiries, while maintaining a clean, efficient clinic environment.

Qualifikationen

• High school diploma or equivalent required.
• Previous clinic or wellness center experience preferred.
• Punctual and reliable with consistent attendance.
• Positive and kind demeanor with strong patient interaction.
• Basic office skills: typing and use of computer/phone systems.
• Good organizational skills.
• Minimal travel to Chariton, IA clinic up to 3x per month.

Aufgaben

• Greet patients and visitors in person and by phone, answering inquiries or directing questions.
• Escort patients to rooms and guide them through the appointment process.
• Check in/out patients and verify electronic records; activate new patient forms as needed.
• Schedule appointments to optimize provider time and equipment use.
• Assist and scribe for providers as needed; document in patient charts.
• Sterilize instruments and maintain clean exam rooms; prep rooms for next appointment.
• Manage front desk backups and support inventory of office supplies.

Kenntnisse

Customer service

Communication skills

Attention to detail

Organizational skills

Punctuality

Ausbildung

High school diploma or equivalent

Tools

Office software

Electronic health records

Jobbeschreibung

The James Clinic in Ankeny, IA seeks an OMT Physician Support Specialist to work closely with the Osteopathic Manipulative Treatment physician and patients, ensuring a smooth check‑in, informed visits, and seamless transitions between appointments.

You will greet patients, activate records, guide them through the schedule, and assist with scribing, billing questions, and product inquiries, while maintaining a clean, efficient clinic environment.