Multisite Medical Front Desk Specialist

Surgery Partners Brand; Franklin (WI); On-site; USD 20,000 - 29,000; Full time

Job summary

Orthopedic Institute of Wisconsin (OIW) is seeking an energetic Medical Receptionist to join our growing clinics in Mt Pleasant and Franklin. The role involves handling patient check-in, collecting demographic and insurance information, and coordinating follow-up or appointments with the care team.

You will be the first point of contact, providing warm, professional service and ensuring accurate data entry in the medical record, while supporting smooth clinic operations with the team.

Qualifications

• High School diploma or equivalent.
• Previous medical reception experience preferred.

Responsibilities

• Obtains patient’s demographic information, verifies insurance, and checks patient into the clinic.
• Welcomes patients and demonstrates excellent customer service.
• Organizes charts for providers and updates schedule with late add-ons.
• Collects and enters co-pays and self-pays as applicable.
• Manages difficult or emotional patient situations professionally.
• Opens and closes the office to prepare for the next day clinic.
• Follows HIPAA & OSHA standards and travels between Mt Pleasant and Franklin locations.

Education

High School diploma or equivalent

Job description

Orthopedic Institute of Wisconsin (OIW) is seeking an energetic Medical Receptionist to join our growing clinics in Mt Pleasant and Franklin. The role involves handling patient check-in, collecting demographic and insurance information, and coordinating follow-up or appointments with the care team.

You will be the first point of contact, providing warm, professional service and ensuring accurate data entry in the medical record, while supporting smooth clinic operations with the team.