Patient Care Concierge & Clinic Operations

Össur; Houston (TX); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical Benefits

Dental Benefits

Vision Benefits

401(k) Plan

Paid Holidays

Vacation & Personal Days

Sick Days

Parental Leave

Job summary

ForMotion is seeking a Patient Care Specialist to enhance patient experience and support clinic operations at our prosthetics/orthotics practice. You will greet and register patients, maintain charts, manage documentation, and assist clinicians as needed.

The role emphasizes strong organizational skills, EMR proficiency, and a patient‑centered approach in a professional office setting.

Qualifications

• High school diploma or GED required.
• 1–2 years of medical office experience preferred.
• Experience with EMR systems preferred.

Responsibilities

• Answer phones, triage inquiries, and direct callers to appropriate staff.
• Schedule appointments and verify patient demographics and insurance.
• Maintain complete patient records in the EMR according to policy.
• Assist in obtaining documentation for records, billing, and claims.
• Support clinic staff and marketing efforts to build referral relationships.
• Keep a clean, safe office environment and assist in general administrative tasks.

Skills

Ethical Conduct

Problem Solving

Communication

Computer Proficiency

Interpersonal Skills

Attention to Detail

Education

High School Diploma or GED

Tools

EMR Systems

Job description

ForMotion is seeking a Patient Care Specialist to enhance patient experience and support clinic operations at our prosthetics/orthotics practice. You will greet and register patients, maintain charts, manage documentation, and assist clinicians as needed.

The role emphasizes strong organizational skills, EMR proficiency, and a patient‑centered approach in a professional office setting.