Omnichannel Retail Brand Associate

Old Navy; Spanish Fork (UT); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) plan

Employee stock purchase plan

Insurance

Job summary

Old Navy is hiring a FT Brand Associate to bring our brand to life through excellent service, product knowledge, and loyalty program education. You will engage customers, educate them on offerings, and collaborate with leadership to deliver a best-in-class experience across channels.

You’ll support sales, fitting room, and back-of-house operations while maintaining a clean, organized environment and using retail tech. A fast-paced, customer-focused mindset is essential.

Qualifications

• Excellent customer service and communication skills.
• Ability to connect with customers and educate on loyalty programs.
• Thrives in a fast-paced retail environment.
• Able to operate retail technology and tools.
• Flexible schedule including holidays, evenings, weekends.

Responsibilities

• Provide excellent customer service and educate customers about loyalty programs.
• Drive sales with suggestive selling and omnichannel engagement.
• Maintain a neat, organized sales floor and assist across departments.
• Support cash wrap, stockroom, and back-of-house as needed.
• Handle customer interactions courteously and resolve issues professionally.

Skills

Customer service

Communication

Retail knowledge

Flexibility

Physical stamina

Job description

Old Navy is hiring a FT Brand Associate to bring our brand to life through excellent service, product knowledge, and loyalty program education. You will engage customers, educate them on offerings, and collaborate with leadership to deliver a best-in-class experience across channels.

You’ll support sales, fitting room, and back-of-house operations while maintaining a clean, organized environment and using retail tech. A fast-paced, customer-focused mindset is essential.