Brand Associate | Omnichannel Retail & Loyalty

Old Navy; Roseville (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) match

Employee stock purchase plan

Medical insurance

Dental insurance

Vision insurance

Job summary

Old Navy is looking for a FT Brand Associate to bring the brand to life for customers. You’ll provide excellent customer service, educate on products, and drive loyalty across omni-channel options. Work with leadership to deliver a best-in-class experience in a fast-paced retail setting.

You’ll engage customers, promote loyalty programs, support sales floor operations, and maintain a neat, organized space while meeting personal goals and contributing to store results.

Qualifications

• Excellent communication with customers and team.
• Customer-focused service in a fast-paced retail setting.
• Willingness to work flexible shifts, including holidays and weekends.
• Ability to learn and use retail technology.

Responsibilities

• Engage customers to drive sales and service using suggestive selling.
• Promote loyalty programs and omni-channel experiences.
• Support sales floor, fitting room, cash wrap and back-of-house tasks.
• Maintain neat, clean and organized work area.
• Handle customer interactions and returns professionally.
• Meet personal goals aligned with store objectives.
• Collaborate with leadership to deliver a best-in-class customer experience.
• Educate customers about product knowledge and wardrobe options.
• Adapt to store needs and operational processes efficiently.

Skills

Customer service

Communication

Flexibility

Teamwork

Job description

Old Navy is looking for a FT Brand Associate to bring the brand to life for customers. You’ll provide excellent customer service, educate on products, and drive loyalty across omni-channel options. Work with leadership to deliver a best-in-class experience in a fast-paced retail setting.

You’ll engage customers, promote loyalty programs, support sales floor operations, and maintain a neat, organized space while meeting personal goals and contributing to store results.