Brand Associate - Omnichannel Customer Experience

Old Navy; Bellingham (WA); On-site; USD 26,000 - 28,000; Part time

Benefits offered by this job

Merchandise discount

Paid time off

401(k) match

Volunteer hours

Job summary

Old Navy is hiring a Brand Associate to bring our customer-first approach to life on the sales floor. You’ll educate customers about products, support an omni-channel shopping experience, and partner with leadership to deliver a memorable in-store journey.

You will engage with customers, promote loyalty programs, and help meet store goals while maintaining a neat, welcoming environment and delivering excellent service in a fast-paced fashion retail setting.

Qualifications

• Be at least 16 years of age.
• Be legally authorized to work in the United States.
• Not require current or future employment visa sponsorship to work in the United States.
• Be willing to learn and use technology tools used in day-to-day operations.
• Be available to work a flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Consistently treat customers and coworkers with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Engage with customers to drive sales and service using suggestive selling.
• Enhance the customer experience using all omnichannel offerings.
• Be accountable to personal goals contributing to store goals and results.
• Support sales floor, fitting room, cash wrap and back-of-house as required.
• Maintain a neat, clean, and organized work center.
• Handle all customer interactions professionally and resolve issues promptly.
• Execute operational processes effectively and efficiently.

Skills

Clear communication

Customer service

Retail enthusiasm

Problem solving

Job description

Old Navy is hiring a Brand Associate to bring our customer-first approach to life on the sales floor. You’ll educate customers about products, support an omni-channel shopping experience, and partner with leadership to deliver a memorable in-store journey.

You will engage with customers, promote loyalty programs, and help meet store goals while maintaining a neat, welcoming environment and delivering excellent service in a fast-paced fashion retail setting.