Brand Associate: Omnichannel Retail & Customer Experience

Old Navy; Stamford (CT); On-site; USD 23,419 - 24,796; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) matching

Employee stock purchase plan

Medical, dental, vision and life保险

Job summary

Old Navy is looking for a Brand Associate to connect with customers and bring the brand to life through exceptional service. You will educate customers, promote loyalty programs, and collaborate with leadership to deliver a best-in-class experience using all omnichannel offerings.

As part of a fast-paced retail team, you’ll support salesfloor duties, maintain a neat environment, and help meet store goals. Flexibility for holidays, evenings, and weekends is required.

Qualifications

• Excellent communication with customers and team members.
• Customer-focused service provider on and off the sales floor.
• Thrives in a fast-paced retail environment.
• Flexible schedule including holidays and weekends.

Responsibilities

• Engage with customers to drive sales and provide service.
• Educate customers about loyalty programs.
• Utilize omnichannel tools to enhance the shopping experience.
• Maintain organized, clean work areas.
• Support sales floor, fitting room, and cash wrap as needed.
• Process returns politely and professionally.
• Aim to meet store goals via personal performance.

Skills

Good communicator

Customer service oriented

Retail experience

Job description

Old Navy is looking for a Brand Associate to connect with customers and bring the brand to life through exceptional service. You will educate customers, promote loyalty programs, and collaborate with leadership to deliver a best-in-class experience using all omnichannel offerings.

As part of a fast-paced retail team, you’ll support salesfloor duties, maintain a neat environment, and help meet store goals. Flexibility for holidays, evenings, and weekends is required.