Omnichannel Brand Experience Associate

Old Navy; Medford (MN); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

401(k) plan with match

Employee stock purchase plan

Job summary

Old Navy is seeking a FT Brand Associate to bring the brand to life for customers and deliver a best-in-class shopping experience. You will educate customers about products, promotions, and loyalty programs while engaging with shoppers across omnichannel channels.

You’ll work with leadership to meet store goals in a fast-paced environment. The role emphasizes strong communication, customer-focused service, and adaptability to a flexible schedule including holidays and weekends.

Qualifications

• Strong customer service skills and a friendly, helpful attitude.
• Ability to educate customers about products and promotions.
• Comfort with using retail technology and POS systems.

Responsibilities

• Provide excellent customer service to build brand loyalty.
• Educate customers about loyalty programs and promotions.
• Engage with customers to drive sales using suggestive selling.
• Support store operations including sales floor, fitting rooms, and cash wrap.
• Maintain a neat, clean, and organized work area.
• Handle customer interactions and issues professionally and promptly.
• Execute operational processes efficiently.

Skills

Customer service

Communication

Retail

Problem solving

Flexibility

Job description

Old Navy is seeking a FT Brand Associate to bring the brand to life for customers and deliver a best-in-class shopping experience. You will educate customers about products, promotions, and loyalty programs while engaging with shoppers across omnichannel channels.

You’ll work with leadership to meet store goals in a fast-paced environment. The role emphasizes strong communication, customer-focused service, and adaptability to a flexible schedule including holidays and weekends.