Brand Associate — Omnichannel Retail & Customer Experience

Old Navy; Fenton (MO); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) matching

Employee stock purchase plan

Medical/dental/vision

Insurance

Other benefits

Job summary

Old Navy is seeking a Full-Time Brand Associate to bring our customer-first mindset to life on the sales floor. You’ll educate customers about products, use knowledge to inspire wardrobe choices, and collaborate with leadership to deliver an exceptional omni-channel experience.

You’ll engage customers, drive sales with friendly service, promote loyalty programs, and maintain a neat, organized store while adapting to a fast-paced retail environment.

Qualifications

• Excellent customer service and communication skills.
• Retail experience and passion for fashion.
• Flexible to work evenings, weekends, and holidays.

Responsibilities

• Treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Drive sales and service using suggestive selling across channels.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals contributing to store results.
• Support sales floor, fitting room, cash wrap, back of house as required.
• Maintain a neat, clean and organized work center.
• Handle customer interactions and returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Customer service

Sales

Communication

Omnichannel

Job description

Old Navy is seeking a Full-Time Brand Associate to bring our customer-first mindset to life on the sales floor. You’ll educate customers about products, use knowledge to inspire wardrobe choices, and collaborate with leadership to deliver an exceptional omni-channel experience.

You’ll engage customers, drive sales with friendly service, promote loyalty programs, and maintain a neat, organized store while adapting to a fast-paced retail environment.