Omni-Channel Retail Brand Associate

Old Navy; Frisco (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) match

Stock purchase plan

Health insurance

Job summary

Old Navy is seeking a Brand Associate to bring the brand to life for customers with exceptional service and product knowledge. You will collaborate with leadership to deliver a best-in-class experience across in-store and online channels.

You will engage customers, educate them on loyalty programs, and support store operations across sales floor, fitting room, and cash wrap. The role requires a customer-focused mindset and ability to work a varied schedule, including holidays and weekends.

Qualifications

• Customer service mindset and ability to engage with customers.
• Strong communication skills for teamwork and customer interactions.
• Retail knowledge and willingness to learn product information.

Responsibilities

• Assist customers and colleagues to deliver a positive shopping experience.
• Promote loyalty programs and educate customers about benefits.
• Engage customers to drive sales with suggestive selling and omni-channel tools.
• Maintain a clean, organized work area and handle transactions professionally.

Skills

Customer service

Communication

Retail knowledge

Team collaboration

Job description

Old Navy is seeking a Brand Associate to bring the brand to life for customers with exceptional service and product knowledge. You will collaborate with leadership to deliver a best-in-class experience across in-store and online channels.

You will engage customers, educate them on loyalty programs, and support store operations across sales floor, fitting room, and cash wrap. The role requires a customer-focused mindset and ability to work a varied schedule, including holidays and weekends.