Omnichannel Cashier & Customer Experience Pro

JCPenney; Columbia Township (MO); On-site; USD 20,664 - 25,830; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid vacation/holidays

Associate discount

Job summary

JCPenney is looking for a friendly Cashier to deliver outstanding customer service at the register, assist with returns, manage sign‑offs, and support omnichannel and inventory tasks in-store. You will greet customers, handle payments, and promote programs like rewards and gift cards to boost satisfaction and sales.

In this role you will follow company standards for safety and shrink, participate in annual inventory, and collaborate with teammates to maintain clean, organized checkout areas.

Qualifications

• Experience in customer service and sales at a retail checkout.
• Ability to process payments, returns, and re-ticketing accurately.
• Familiarity with rewards, gift cards, and omnichannel programs.

Responsibilities

• Greet and assist customers, provide excellent service, and drive sales.
• Complete checkout processes, handle returns, and re-ticketing.
• Assist with omnichannel efforts, recovery, and inventory tasks.
• Support shrink reduction, safety, and attendance standards.

Skills

Customer service

Sales

Cash handling

POS operation

Omnichannel support

Tools

Point of Sale (POS)

Mobile Warrior POS

Job description

JCPenney is looking for a friendly Cashier to deliver outstanding customer service at the register, assist with returns, manage sign‑offs, and support omnichannel and inventory tasks in-store. You will greet customers, handle payments, and promote programs like rewards and gift cards to boost satisfaction and sales.

In this role you will follow company standards for safety and shrink, participate in annual inventory, and collaborate with teammates to maintain clean, organized checkout areas.