Omnichannel Cashier & Customer Service Pro

JCPenney; Southaven (MS); On-site; USD 17,908 - 22,386; Full time

Benefits offered by this job

Employee discount

Medical/dental/vision coverage

401(k) with company match

Paid vacation/holidays

Job summary

JCPenney is seeking a Cashier to deliver a positive customer service and sales experience at the point of sale. You will greet customers, assist with purchases, process transactions, and help maintain checkout standards while supporting omnichannel initiatives and daily store operations.

The role emphasizes accountability for performance, shrink and safety targets, with benefits including medical/dental/vision coverage, paid time off, and associate discounts.

Qualifications

• Customer service and sales experience required.
• Ability to greet and assist customers and resolve problems.
• Support omnichannel, returns and inventory processes.
• Meet performance standards for shrink, safety and iCAP program.

Responsibilities

• Customer Service & Sales: greet customers, provide excellent service, promote rewards programs.
• Checkout Standards: complete checkout, returns, merchandising at checkouts, use POS device.
• General Operations: assist with omnichannel, recovery, put backs and inventory cycles.
• Performance Standards: support shrink and safety initiatives and meet role performance targets.

Skills

Customer Service

Sales

Problem Solving

Teamwork

Adaptability

Accountability

Job description

JCPenney is seeking a Cashier to deliver a positive customer service and sales experience at the point of sale. You will greet customers, assist with purchases, process transactions, and help maintain checkout standards while supporting omnichannel initiatives and daily store operations.

The role emphasizes accountability for performance, shrink and safety targets, with benefits including medical/dental/vision coverage, paid time off, and associate discounts.