Customer-Experience Cashier & Sales Pro

JCPenney; Kelso (WA); On-site; USD 23,763 - 29,714; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

401(k) with company match

Associate discount

Job summary

JCPenney in the United States is seeking a Cashier to deliver exceptional customer service and support the sales process at the register. You will help maintain checkout standards, assist with omnichannel activities, and contribute to store operations including recovery and inventory tasks.

Your role includes greeting customers, handling returns, operating the POS device, and participating in promotional programs while adhering to safety and shrink guidelines.

Qualifications

• Provide friendly, efficient customer service
• Operate POS and assist with returns
• Support omnichannel and inventory processes
• Adhere to safety and shrinkage standards

Responsibilities

• Customer Service & Sales - Greets and assists customers while providing excellent customer service.
• Checkout Standards - Completes checkout processes including returns and re-ticketing.
• General Operations - Assists with Omnichannel efforts and inventory processes.
• Performance Standards - Meets performance standards including iCAP and safety targets.

Skills

Customer service

Sales

Checkout efficiency

Omnichannel support

Tools

POS device

Job description

JCPenney in the United States is seeking a Cashier to deliver exceptional customer service and support the sales process at the register. You will help maintain checkout standards, assist with omnichannel activities, and contribute to store operations including recovery and inventory tasks.

Your role includes greeting customers, handling returns, operating the POS device, and participating in promotional programs while adhering to safety and shrink guidelines.