Cashier & Customer Experience Specialist

JCPenney; Newark (DE); On-site; USD 20,664,000 - 25,830,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Term life insurance

Paid vacation/holidays

401(k) with company match

Associate discount

Job summary

JCPenney is seeking a Customer Service focused Cashier to support a smooth checkout experience and promote store programs. You will greet customers, assist with purchases, and handle returns with accuracy while upholding safety and performance standards.

You will also participate in omnichannel efforts and inventory tasks, ensuring shelves and fixtures are replenished and promotions are properly executed. The role emphasizes customer care, teamwork, and reliable attendance at the register.

Qualifications

• Provide excellent customer service and resolve issues to enhance the customer experience.
• Drive sales through suggestive selling and program promotions.
• Handle checkout processes and returns accurately.

Responsibilities

• Greet and assist customers while providing service.
• Complete checkout transactions and manage returns.
• Support omnichannel and store operations as needed.
• Contribute to safety, shrink reduction, and performance goals.

Skills

Customer service

Sales

Cash handling

Inventory support

Job description

JCPenney is seeking a Customer Service focused Cashier to support a smooth checkout experience and promote store programs. You will greet customers, assist with purchases, and handle returns with accuracy while upholding safety and performance standards.

You will also participate in omnichannel efforts and inventory tasks, ensuring shelves and fixtures are replenished and promotions are properly executed. The role emphasizes customer care, teamwork, and reliable attendance at the register.