Omni-Store Leader: Visuals, Sales & Team Growth

H&M; Los Angeles (CA); On-site; USD 85,000 - 97,000; Full time

Job summary

H&M is seeking a Store Manager for Los Angeles to own the total omni customer experience in-store, driving high visual and commercial standards in line with global guidelines and regional strategies. You will lead the full store team to excel and create an inclusive culture that promotes collaboration and entrepreneurial spirit.

You will analyze sales and create plans to optimize results, ensuring excellent customer service and strong visual merchandising.

Qualifications

• Experience in leadership roles within retail environments.
• Strong ability to coach and develop team members.
• A track record of delivering superior customer experience and sales results.

Responsibilities

• Lead store team to deliver omni-channel customer experience and achieve sales and budget goals.
• Ensure visual and commercial standards align with brand guidelines and regional strategies.
• Oversee operations, onboarding, scheduling, training, and administrative tasks.

Skills

Leadership

Retail management

Team development

Customer experience

Job description

H&M is seeking a Store Manager for Los Angeles to own the total omni customer experience in-store, driving high visual and commercial standards in line with global guidelines and regional strategies. You will lead the full store team to excel and create an inclusive culture that promotes collaboration and entrepreneurial spirit.

You will analyze sales and create plans to optimize results, ensuring excellent customer service and strong visual merchandising.