Brand Associate: Omni-Channel Retail & Customer Experience

Gap Inc.; Walla Walla (WA); Presencial; USD 23.000 - 25.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Merchandise discount

Paid time off

Volunteer hours

401(k) plan

Employee stock purchase plan

Medical insurance

Descripción de la vacante

Old Navy is seeking a Brand Associate to bring the brand to life for customers through exceptional service and product knowledge. You will engage customers, educate on loyalty programs, and deliver a best-in-class omni-channel experience.

You will work with leadership to meet store goals, support on the sales floor and back-of-house, and maintain a clean, organized workstation while handling customer interactions professionally.

Formación

• Excellent communication with customers and team members
• Customer-focused service provider on and off the sales floor
• Passion for retail and fast-paced environments
• Problem solver with willingness to learn and take feedback

Responsabilidades

• Provide excellent customer service and educate customers about loyalty programs
• Engage with customers to drive sales using suggestive selling
• Utilize omnichannel offerings to enhance the shopping experience
• Meet personal and store goals and contribute to store performance
• Support sales floor, fitting room, cash wrap, and back-of-house operations
• Maintain a neat, clean and organized work center
• Handle customer interactions and potential issues courteously and professionally
• Execute operational processes efficiently

Conocimientos

Communication

Customer service

Retail enthusiasm

Problem solving

Work with tech/tools

Herramientas

POS / registers

Descripción del empleo

Old Navy is seeking a Brand Associate to bring the brand to life for customers through exceptional service and product knowledge. You will engage customers, educate on loyalty programs, and deliver a best-in-class omni-channel experience.

You will work with leadership to meet store goals, support on the sales floor and back-of-house, and maintain a clean, organized workstation while handling customer interactions professionally.