Brand Associate — Omni-Channel Fashion & Customer Experience

Old Navy; Lakeland (FL); On-site; USD 27,000 - 37,000; Full time

Benefits offered by this job

Merchandise discount

Competitive Paid Time Off

Volunteer hours

401(k) with company match

Employee stock purchase plan

Medical/dental/vision/Life insurance

Job summary

Old Navy is seeking a Brand Associate to bring the brand to life for customers and deliver a best-in-class shopping experience. You’ll educate customers about products, assist with wardrobe choices, and collaborate with leadership to drive store performance.

You’ll engage with guests using a omni-channel approach, promote loyalty programs, and support on the floor, fitting room, and checkout. A passion for retail and teamwork is essential.

Qualifications

• Excellent customer service experience.
• Strong communication and interpersonal skills.
• Retail or fashion enthusiasm.

Responsibilities

• Engage with customers to provide an exceptional shopping experience.
• Educate customers about products and wardrobe options.
• Represent the brand with a positive, helpful attitude.
• Support sales, fitting room, and cash wrap as needed.
• Maintain a neat, organized work environment.

Skills

Customer service

Communication

Retail aptitude

Problem solving

Job description

Old Navy is seeking a Brand Associate to bring the brand to life for customers and deliver a best-in-class shopping experience. You’ll educate customers about products, assist with wardrobe choices, and collaborate with leadership to drive store performance.

You’ll engage with guests using a omni-channel approach, promote loyalty programs, and support on the floor, fitting room, and checkout. A passion for retail and teamwork is essential.