Brand Associate: Omni-Channel Retail & Customer Experience

Old Navy; Barboursville (WV); On-site; USD 25,000 - 31,000; Full time

Benefits offered by this job

Merchandise discount: 50%

Competitive Paid Time Off

Volunteer hours

401(k) with company match

Employee stock purchase plan

Medical, dental, vision and life ins.

Job summary

Old Navy is seeking a Brand Associate to bring the brand to life for customers. You’ll engage with shoppers, educate on products, and drive sales through excellent service and omni-channel support.

You will collaborate with leadership to deliver a best-in-class customer experience, maintain a neat store, and participate in team efforts across sales floor, fitting room, and cash wrap. Availability for flexible hours is expected.

Qualifications

• Customer-focused service orientation.
• Strong communication with customers and team.
• Willingness to learn and adapt to tools and processes.

Responsibilities

• Engage with customers to drive sales and loyalty.
• Educate customers about products and promotions.
• Support store operations across sales floor, fitting room, and cash wrap.
• Deliver an omni-channel customer experience.

Skills

Customer service

Communication

Retail mindset

Problem solving

Adaptability

Technology literacy

Job description

Old Navy is seeking a Brand Associate to bring the brand to life for customers. You’ll engage with shoppers, educate on products, and drive sales through excellent service and omni-channel support.

You will collaborate with leadership to deliver a best-in-class customer experience, maintain a neat store, and participate in team efforts across sales floor, fitting room, and cash wrap. Availability for flexible hours is expected.