Ohio Community Health Advocate | Field-Based Impact

CVS Health; Canton (OH); On-site; USD 25,000 - 49,000; Full time

Benefits offered by this job

Comprehensive benefits package

Bonus eligibility

Paid time off

Job summary

CVS Health in Ohio is seeking a Community Health Worker to serve as a bridge between members and the healthcare system. This full-time field-based role requires up to 75% travel within the region and must reside in Ohio.

You will conduct home visits, educate providers and members about social determinants of health, help with care plans, and assist with access to community resources. Strong communication, organizational skills, and CHW certification within 12 months are essential.

Qualifications

• Complete an approved CHW certification program within 12 months of hire. Classes count as work time and is provided/reimbursed by Aetna/CVS/
• Demonstrated proficiency with personal computers, keyboard, multiple systems navigation, and MS Office Suite applications (Outlook, Word, Excel, SharePoint).
• Experience with children/adolescent populations.
• Ability to travel up to 75% of the time to multiple office locations, home locations within the region and occasional travel outside of the region. Travel is with personal vehicle. Must possess reliable transportation, valid/active driver's license, and proof of vehicle insurance.
• Requires flexibility to work in situations in which the working conditions are unknown, as environments and situation of patient homes may vary.
• Ability to communicate medical and mental health information to health care professionals and care coordinators over the telephone.

Responsibilities

• Conduct home visits with members to assist with care plans and identify options meeting member needs and culture.
• Educate healthcare professionals on social determinants of health impacting care and treatment plans.
• Build and maintain positive relationships with members, providers, case managers, and staff from diverse backgrounds.
• Work to reduce cultural and socio-economic barriers between clients and institutions.
• Identify socio-economic issues affecting health and develop health/social management plans.
• Identify gaps to strengthen systems of care and assist with accessing community services and applications for eligible programs.
• Assist with medication adherence by reviewing current medications and obtaining refills.

Skills

CHW certification

MS Office Suite

Travel up to 75%

Communication skills

Interpersonal skills

Cultural competence

Driver's license

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

Electronic Health Records

Job description

CVS Health in Ohio is seeking a Community Health Worker to serve as a bridge between members and the healthcare system. This full-time field-based role requires up to 75% travel within the region and must reside in Ohio.

You will conduct home visits, educate providers and members about social determinants of health, help with care plans, and assist with access to community resources. Strong communication, organizational skills, and CHW certification within 12 months are essential.