Office Support Specialist, Hermiston Center (48323)

Paycom - ATS; Hermiston (OR); On-site; USD 17,000 - 28,000; Part time

Job summary

BMCC Hermiston is seeking a part-time receptionist to greet students and the public, manage calls, and support classroom operations. You will assist with room scheduling, use of Zoom, and FERPA compliance while coordinating with campus staff.

The role requires a high school diploma or equivalent and at least one year of receptionist experience. Bilingual Spanish/English is preferred; flexibility in hours is needed.

Qualifications

• High school diploma or equivalent.
• At least one year of receptionist or office experience.
• Bi-lingual Spanish/English is preferred.

Responsibilities

• Greet the public and answer calls, directing queries to the right staff.
• Open and close the building as scheduled.
• Monitor doors and building security during work hours.
• Oversee climate, lighting, and security systems; report issues.
• Operate office equipment including copy/printing devices.
• Coordinate room usage for BMCC Hermiston classes and events.
• Assist with filing, data entry, and staff communications.
• Support Zoom and other virtual classroom activities.
• Maintain FERPA confidentiality for student records.
• Proctor tests in the testing center.
• Perform other duties as assigned.

Skills

Customer service

Interpersonal communication

Microsoft Office

Typing

Cash handling

Bilingual Spanish/English

Education

High school diploma or equivalent

Tools

ZOOM

BMCC ERP

Learning Management System

Microsoft Excel

Job description

Job Details: Job Location: Hermiston - Hermiston, OR 97838, Position Type: Part Time, Position Summary

Essential Functions

• Greets the public and answers telephone calls; assists students, staff, the public with questions, giving information as appropriate; routes calls and walk-ins to appropriate personnel; takes and delivers messages.
• Opens and closes the building (depending on work schedule) at the beginning and end of the day.
• Check doors periodically during working hours. Is aware of use and security of building and contents during working hours.
• Monitors heat, air, lights, security system. Calls for repairs and adjustments as needed.
• Monitors the use of all office equipment, including the copy machine.
• Is familiar with the scheduled room use for BMCC Hermiston classes and assists students and instructors as needed in those areas. Also assists outside groups using the facility for meetings or trainings.
• Coordinates efforts with other BMCC Office staff and assists with filing, keyboarding, computer entry and student/staff communications, as necessary.
• Assists instructors and staff with the operations of interactive video conferencing (ZOOM).
• Maintain the confidentiality and security of protected student information in accordance with FERPA regulations.
• Proctors tests in the testing center.
• Other duties as assigned.

Other Aspects of this Position

• Must be willing to work flexible hours between 8:00 am to 8:00 pm, Monday–Friday.
• Must be able to lift boxes of 20 to 30 pounds.
• Bi-lingual skills in Spanish/English, preferred.
• Ability to sit and/or stand for extended periods of time.
• May be required to make bank deposits and travel to other BMCC locations when needed, valid driver’s license required.

Qualifications: Knowledge, Skills and Abilities

Individuals must possess the following knowledge, skills, and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities:

• Must be well-organized, be able to multi-task and meet deadlines.
• Ability to communicate using correct grammar, syntax, and spelling.
• Well developed interpersonal and communication skills.
• Must understand, possess, and use a high level of customer service when dealing with all constituents of the college.
• Working knowledge of Microsoft Office Suite: Word, Excel and Outlook.
• Must be able type and use adding machine accurately.
• Must be able to operate cash register, count money, and balance money transactions.
• Prepare and make bank deposits, when needed.
• Ability to effectively and efficiently use BMCC Enterprise Resource Planning and Learning Management Systems.
• Ability to receive certifications to proctor multiple tests.
• An alert sense of security and awareness of physical surroundings, required.
• Must be sensitive to and understand the diverse socioeconomic, academic, cultural and ethnic backgrounds of community college students.

Required Education and Experience

• A high school education or equivalent.
• At least one year of prior receptionist or office experience.