Part-Time Student Success Administrative Assistant

Mineral Area College; Leadington (MO); On-site; USD 42,000 - 54,000; Full time

Job summary

Mineral Area College seeks an administrative assistant to provide confidential support to Student Services and related offices. The role manages day-to-day office activities, coordinates projects, answers inquiries, schedules appointments, and handles messages with discretion.

The position requires strong organizational and communication skills, ability to work independently, and experience with word processing and spreadsheets. Evening/weekend hours may be required as needed.

Qualifications

• Associate's degree in a related field is required.
• Three years full-time, highly skilled, directly related work experience is required.

Responsibilities

• Manage daily operations of the office and related offices.
• Greet students, answer phones, schedule appointments, and take messages.
• Order office materials and supplies; maintain files and records.
• Schedule, monitor, and proctor tests for students and instructors.
• Assist with Dual Credit applications, roster creation, and verification.
• Create spreadsheets and scanning transcripts as needed.
• Provide work study information to students and staff.
• Assist visitors and direct inquiries to appropriate offices.

Skills

Confidentiality

Public interaction

Organizational skills

Independent work

Education

Associate's degree in office skills/office management

Tools

Word processing

Spreadsheets

Office equipment

Job description

Position Summary

Provide highly confidential administrative assistance to Student Services, manage the day-to-day activities of the office. Coordinate projects and procedures with other offices, make routine work decisions independently. This position includes considerable public contact, and performs a variety of duties requiring perceptive judgment and discretion.

Key Performance Indicators

1. Provide accurate and timely information to student and community requests for information
2. Maintain timely and accurate records
3. Process student services data quickly and efficiently

Essential Functions

1. Manage the daily operations of Concurrent Enrollment, Career Services and Access Office.
2. Greet students, answer phones, schedule appointments and take messages as needed.
3. Order office materials and supplies.
4. Maintain office files and records.
5. Schedule, monitor, and proctor extended time tests for students, deliver tests to instructors for Access.
6. Assist with Dual Credit applications, roster creation, and verification.
7. Create spreadsheets.
8. Scan Articulated Credit transcripts from Career Centers.
9. Assist with event preparation.
10. Provide work study information to students and staff.
11. Provide assistance to students and visitors when they have questions or need to be directed to an office or on-campus function.
12. Perform other duties as assigned by the Dean of Student, Career Services Director, Concurrent Enrollment Coordinator, and Access Director.

Required Behaviors, Competencies, and Skills

Ability to handle contacts with the general public graciously.
Ability to handle confidential information with discretion.
Interpersonal skills:
Effective organizational skills, including ability to organize and maintain complex files accurately.
Ability to function independently and creatively with minimal supervision.
Ability to adapt readily to a variety of tasks and situations.
Ability to understand the dynamics of a large organization.
Ability to establish and maintain effective working relationships with other employees.
Technical skills:
Expertise with word processing and spreadsheet software.
Ability to use office equipment efficiently.
Interpret a variety of instructions furnished in written, oral, diagrammatic, or schedule form.
Devise or modify methods or processes to solve specific problems.
Ability to write business letters, summaries, and reports, using prescribed format and conforming to all rules of punctuation, grammar, diction, and style.
Ability to communicate effectively with a variety of people, including the general public.
Ability to organize and express instructions in a logical sequence to describe how something works or explain how to perform a task.
Ability to learn and efficiently use new databases, software and hardware.
Ability to manage details.

Experience

Education:
Associate's degree in office skills, office management, or closely related field.

Work Experience:
Three years full-time highly skilled directly related work experience.

Industry Knowledge:
Broad background involving experience in an educational institution, general office experience, and familiarity with the local community.

Work Environment and Physical Requirements

Working in a professional office environment this position requires sitting, standing, stooping, kneeling, reaching, walking, pushing, pulling, light lifting, grasping, talking, seeing, hearing and repetitive motion.
Position involves flexible working hours and may require overtime, evening, and/or weekend work.
Position involves public contact and requires appropriate business attire.