Office Support

RECO Equipment, Inc.; La Vergne (TN); On-site; USD 32,000 - 45,000; Full time

Job summary

RECO Equipment, Inc. is seeking an Office Support person to help keep daily branch operations running smoothly. You will field calls, process payments and invoices, and support parts, service, logistics and finance departments.

The role requires a valid driver’s license, proficiency with Google Drive, Excel, and Word, and the ability to multitask in a fast-paced environment while maintaining professionalism and accurate records.

Qualifications

• Valid driver’s license and ability to meet general liability driving requirements.
• Proficiency in Google Drive formats, Excel and Microsoft Word.
• Ability to multitask in a fast-paced environment.
• Maintains professionalism and teamwork.
• Safety-sensitive office support role.

Responsibilities

• Support daily operations across branch departments to improve efficiency.
• Answer and field phone calls for multiple branches.
• Communicate effectively and maintain professional phone etiquette.
• Handle daily banking deposits and review customer accounts for delinquencies.
• Code credit cards and process payments.
• Enter payroll times for employees.
• Enter invoices from RECO and outside vendors into the system.
• Support multiple departments with mail, paperwork, billing and filing.
• Process parts invoices for payment.
• Assist service by mailing/tracking field modifications.
• Keep main customer area clean and stocked.
• Manage office supplies and inventory usage.
• Perform other duties as assigned.

Skills

Multitasking

Attention to detail

Professionalism

Communication

Tools

Google Drive

Excel

Microsoft Word

Job description

Description

RECO EQUIPMENT INC. is a full line distributor supplying heavy and compact equipment - new, used, and rental. Our product lines are supported by Parts & Service departments at our branch locations. For more information on RECO Equipment Inc, please visit www.recoequip.com.

PRODUCT LINES: Linkbelt, RokBak, Liebherr, Hitachi, Cummins engines, Isuzu engines.

We hire individuals who exhibit the following COMPANY CORE VALUES: Authenticity, Hard Working, Professional, Loyal, and Solution Driven.

RESPONSIBILITIES

• Responsible for the efficiency of daily operations through supporting all departments of the branch.


• Responsible for answering and fielding phone calls for multiple branches


• Must have good communication and phone etiquette, ability to multitask with customer walk-ins and multiple phone calls.


• Responsible for daily banking deposits and frequent reviews of customer’s accounts and follow up with customers on any delinquencies.


• Responsible for credit card coding.


• Entering time for payroll for employees


• Responsible for entering invoices both from RECO and outside vendors into the internal system for accounts receivable/payable.


• Support all departments of multiple branches which include parts, service, logistics and finance with such duties as processing incoming mail, customer signed paperwork, billing and filing.


• Process parts invoices for payment


• Supports service departments by processing and mailing/tracking field modifications.


• Responsible for keeping the main customer area clean and stocked with merchandise.


• Responsible for office supplies and any inventory used by personnel.


• Other duties as assigned by management.

Requirements

REQUIREMENTS (Skills, Technology, and Physical Requirements)

• Valid driver’s license and must meet General Liability driving requirements in order to operate a company vehicle when necessary.


• Efficiency in Google Drive formats as well as excel and microsoft word.


• Ability to multitask


• Work in a fast paced environment


• Professionalism - we value teamwork, creating a cohesive work environment, and pride ourselves on the service we provide our customers.


• The position of Office Support is classified as a safety sensitive position.