Operations Coordinator

REIC Rentals; Williston (ND); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Full benefits package

Ongoing training

Employee referral bonus

Teamwork culture

Job summary

REIC Rentals in Williston, ND is seeking an Operations Coordinator to act as the heartbeat of the rental shop. You’ll track equipment, paperwork, and customer data while coordinating pickups, deliveries, and logistics for a fast‑paced team.

You’ll partner with fleet, operations, and finance, deliver great customer service, and help keep our fleet in top shape with sharp organization and proactive problem solving.

Qualifications

• 3–5 years of admin, rental coordination, or customer service experience.
• Strong organizational and problem‑solving abilities.
• Clear written and spoken communication.

Responsibilities

• Be the master tracker: monitor rental assets, customer info, fleet status, contracts, and paperwork.
• Coordinate pickups, deliveries, and logistics for across operations tasks.
• Assist with billing/invoicing accuracy and completeness.

Skills

Admin coordination

Customer service

Attention to detail

Communication skills

Tech-savvy

Problem solving

Job description

Rental Shop Admin Rockstar Wanted!

Do you thrive on keeping things organized, moving fast, and making sure customers (and coworkers!) always feel taken care of? If you’re the type who loves juggling multiple projects, paying attention to details, solving puzzles, and being the go‑to person everyone counts on?

As our Operations Coordinator, you’ll be the heartbeat of the shop – keeping track of equipment, wrangling paperwork, and ensuring every rental runs smoothly from pick‑up to delivery. You’ll partner with awesome teammates across operations, fleet, and finance, and you’ll get a front‑row seat to the action in a fast‑paced, high‑energy environment.

This isn’t your average desk job – you’ll play a key role in keeping projects moving, customers happy, and our fleet in tip‑top shape.

What You’ll Be Doing

• Be the master tracker: keep tabs on rental assets, customer info, fleet status, contracts, and paperwork.
• Coordinate pickups, deliveries, and logistics magic—from hotshot trucking to cross‑border shipments.
• Help keep billing and invoicing on point (aka: making sure no paperwork goes missing!).
• Partner with suppliers and set up purchase orders—because the shop can’t run without the right parts.
• Keep equipment visible in GeoForce (aka: GPS for our gear).
• Pitch in with warehouse operations—receiving, shipping, inventory, and all the moving pieces.
• Occasionally roll up your sleeves—tagging vehicles, applying decals, or helping with HSE safety support.
• Cross‑train with teammates so the whole crew stays sharp.
• Deliver amazing customer service—because you’re not just pushing paper, you’re making experiences better.

Why You’ll Love It Here

• Every day is different—no cookie‑cutter work.
• You’ll get to learn about equipment, logistics, and operations while building real career skills.
• Be part of a tight‑knit, supportive team that thrives on collaboration.
• Career development and upward mobility opportunities in a company that’s constantly on the move and in high growth mode!
• Bonus: forklift certification on us (yep, you’ll get licensed to drive some cool gear).

What We’re Looking For

• Customer focused AND safey minded operations or administrative professional (3-5 yrs of admin, rental coordination or customer service preferred).
• Tech‑savvy with solid organizational skills.
• Clear communicator—both written and spoken.
• Problem solver who can juggle priorities without breaking a sweat.
• A people person who knows customer service is more than a smile—it’s about solving problems.
• A valid driver’s license (with a pretty clean record).

Special note: You’ll sometimes be exposed to warehouse/shop environments—so be ready for a little variety (think PPE, ladders, dust, noise, and occasional weather exposure).

About Us

REIC Rentals is a trusted full‑line equipment partner serving projects across North America. With 55 locations, we serve Oil & Gas, Construction, Industrial, and Event sectors. Our focus: delivering high‑performance equipment, expert support, and innovative, sustainable solutions that set new industry standards.

Why Join Us

• Competitive pay (hourly non‑exempt)
• Full benefits package (health/dental/vision, 401k match, PTO, paid holidays).
• Ongoing training and career development to help you grow your technical expertise.
• Employee referral bonus program.
• Be part of a company that values teamwork, customer service, and doing the job right.
• Work with industry‑leading equipment in a fast‑growing, safety and customer‑focused company.