Office Supervisor & Admin Lead

Department of Health and Human Services; Rockland (ME); On-site; USD 41,000 - 59,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plan

Paid Holidays

Vacation Leave

Job summary

Department of Health and Human Services (DHHS) in Rockland seeks an experienced administrative professional to support the Rockland Office of Child & Family Services. You will supervise staff and oversee administrative duties, exercising independent judgment while safeguarding confidential information.

Responsibilities include handling calls and inquiries, documenting meetings, developing databases and workflows, and coordinating with program administrators and supervisors across the OCFS.

Qualifications

• Excellent oral and written communication skills.
• Strong organizational and planning abilities.
• Demonstrated commitment to timely and efficient customer service.

Responsibilities

• Answering calls and directing inquiries to the appropriate program staff.
• Documenting meetings, decisions and providing those to supervisors.
• Developing and maintaining databases, spreadsheets, and workflows for OCFS processes.
• Monitor and respond to correspondence and emails for the Program Administrator and staff.
• Assist OCFS staff, constituents and consumers with concerns, reports, and compliance requirements.

Skills

Oral and written communication

Organizational & planning

Customer service

Multi-tasking

Excel/Outlook/Word

Tools

Office software

Job description

Department of Health and Human Services (DHHS) in Rockland seeks an experienced administrative professional to support the Rockland Office of Child & Family Services. You will supervise staff and oversee administrative duties, exercising independent judgment while safeguarding confidential information.

Responsibilities include handling calls and inquiries, documenting meetings, developing databases and workflows, and coordinating with program administrators and supervisors across the OCFS.