Office Supervisor II – Admin & Data Lead

State-of-Maine; Rockland (ME); On-site; USD 27,000 - 39,000; Full time

Job summary

The State of Maine seeks an experienced administrative professional to support the Rockland Office of Child & Family Services. You will supervise office staff, manage confidential information, and coordinate complex administrative duties for program administrators and supervisors.

Qualifications include strong communication, organization, and customer service skills, plus proficiency with Excel, Outlook, and Word. Prior state service and the ability to work independently are highly valued.

Qualifications

• Exceptional oral and written communication skills.
• Exceptional organizational and planning skills.
• A demonstrated commitment to timely and efficient customer service.
• Ability to prioritize and multi-task in a fast-paced environment.
• Proficiency in Excel, Outlook and Microsoft Word.

Responsibilities

• Answering phone calls and directing inquiries to the appropriate staff.
• Documenting meetings and decisions and sharing with supervisors.
• Developing and maintaining databases, spreadsheets and workflows.
• Monitor and respond to correspondence and emails for the office.
• Assist OCFS staff and constituents with concerns, reports and compliance.

Skills

Oral and written communication

Organizational skills

Planning skills

Customer service skills

Prioritize and multi-task

Excel

Outlook

Microsoft Word

Education

High school diploma or equivalent

Experience in administrative support

Tools

Office software proficiency

Job description

The State of Maine seeks an experienced administrative professional to support the Rockland Office of Child & Family Services. You will supervise office staff, manage confidential information, and coordinate complex administrative duties for program administrators and supervisors.

Qualifications include strong communication, organization, and customer service skills, plus proficiency with Excel, Outlook, and Word. Prior state service and the ability to work independently are highly valued.