Office Clerk / Administrative Office Coordinator

HomeWell Care Services, Inc.; Jacksonville (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

HomeWell Care Services, Inc. is seeking a dependable Office Clerk to support a busy home care office in Jacksonville, FL. The role focuses on keeping caregiver files compliant, maintaining schedules, stocking supplies, and communicating professionally with caregivers and clients.

As the first contact for many caregivers, you will help ensure smooth operations, accurate records, and a positive, organized office environment. Monday–Friday, 9:00 AM–5:00 PM with weekend time off.

Qualifications

• High school diploma or equivalent required.
• Prior office, scheduling, or clerical experience preferred.
• Strong organization skills with attention to detail.
• Clear, professional communication skills (phone and email).
• Dependable, punctual, and able to manage tasks independently.

Responsibilities

• Maintain and update caregiver files (licenses, certifications, background checks).
• Order and restock supplies; ensure the office is organized and client-ready.
• Answer incoming calls, return messages, and send professional emails.
• Make scheduling changes and call caregivers to assign or confirm shifts.
• Assist with orientations and onboarding paperwork as needed.
• Provide general administrative support (copying, scanning, filing, mailing).
• Track open items and communicate updates to management.

Skills

Organization

Communication

Dependability

Punctuality

Education

High school diploma or equivalent

Job description

About Us We are a locally owned home care agency dedicated to providing seniors and families with the highest level of care and support. Our caregivers are the heart of what we do, and our office team ensures they have everything needed to deliver exceptional service. By joining our team, you’ll be part of a company that values professionalism, compassion, and dependability in every interaction.

Position Summary We are looking for a dependable and detail oriented Office Clerk who thrives in a busy environment and takes pride in keeping things organized. This role is the backbone of our office, making sure caregiver files stay compliant, schedules run smoothly, supplies are well stocked, and communication with caregivers and clients is clear and professional. As the first point of contact for many caregivers, this position is both people facing and critical to the success of the agency.

Key Responsibilities

• Maintain and update caregiver files (licenses, certifications, background checks).
• Order and restock supplies; ensure the office is organized and client-ready.
• Answer incoming calls, return messages, and send professional emails.
• Make scheduling changes and call caregivers to assign or confirm shifts.
• Assist with orientations and onboarding paperwork as needed.
• Provide general administrative support (copying, scanning, filing, mailing).
• Track open items and communicate updates to management.

Qualifications

• High school diploma or equivalent required.
• Prior office, scheduling, or clerical experience preferred.
• Strong organization skills with attention to detail.
• Clear, professional communication skills (phone and email).
• Dependable, punctual, and able to manage tasks independently.

Why Join Us

• Steady Monday through Friday schedule, 9 AM to 5 PM, with weekends off
• Supportive team environment built on respect and clear communication
• Opportunity for growth into scheduling or HR coordination