Office Staff

New System Laundry; Portland (OR); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with employer matching

Paid time off

Onsite parking

Job summary

New System Laundry LLC in Portland, OR is seeking an Administrative Specialist / Office Assistant to support customer service, billing, and accounts payable/receivable on-site. The role requires meticulous data entry, strong MS Office skills, and a professional demeanor.

You will help maintain records, prepare invoices and reports, and cross-train on payroll and other office functions. The position is full-time, Monday–Friday, with a wage of $23–$27 per hour depending on experience, plus

Qualifications

• At least two years of relevant office administration, customer service, bookkeeping, or accounting support experience.
• Strong Microsoft Outlook, Word, and Excel skills.
• Accurate data entry, basic math, and attention to detail.
• Clear, professional verbal and written communication.
• Ability to organize priorities and work onsite in Portland.

Responsibilities

• Support customers: answer calls, respond to questions, and coordinate with teams.
• Maintain customer accounts: set up new accounts, update information, and manage billing details.
• Assist with accounts receivable: prepare invoices, enter payments, and follow up on balances.
• Assist with accounts payable: enter invoices, maintain records, and resolve discrepancies.
• Handle payments and deposits; manage remittance correspondence.
• Prepare reports and spreadsheets for sales, expenses, and payroll-related data.
• Keep records organized and assist with audits and confidential information.
• Provide administrative support and cross-train in payroll and other office functions.

Skills

Data entry

Attention to detail

Verbal communication

Written communication

Time management

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

10-key entry

Customer account software

Job description

Administrative Specialist and Office AssistantNew System Laundry | Portland, OR | Full-Time, Onsite$23–$27 per hour, depending on experience | Monday–FridayAbout the RoleNew System Laundry is a family-owned linen rental company serving businesses across the Pacific Northwest. We’re looking for an Administrative Specialist / Office Assistant who enjoys helping people, working with numbers, and keeping daily office tasks moving.You’ll support customer service, billing, accounts payable and receivable, and other administrative functions. You’ll work closely with our office team and other departments to maintain accurate records, answer questions, and follow through on details that help our business run smoothly. Success requires focus in a shared office, dependable attendance, and a considerate, respectful approach to working with others.What You Will DoSupport our customers: Answer incoming calls, respond to questions, research account concerns, and coordinate with the appropriate team to resolve issues.Maintain customer accounts: Set up new accounts and update customer information, inventory records, and billing details. Ensure current customer agreement details are accurately entered into the system and agreements are mailed to customers.Assist with accounts receivable: Prepare invoices and statements, enter payments, review account balances, and follow up on past-due accounts professionally.Assist with accounts payable: Enter and organize invoices, maintain supporting records, and help resolve discrepancies.Handle payments and deposits: Accurately record payments, prepare deposits, and maintain organized transaction records. Manage remittance correspondence with customers to clarify payment details and support accurate application of payments.Prepare reports and spreadsheets: Enter and review information for sales, commissions, expenses, payroll-related reporting, and other business needs.Keep records organized: Maintain electronic and paper files, assist with audits, and handle confidential information with discretion.Provide administrative support: Assist with correspondence, mail, marketing materials, and other office projects.Learn and provide backup coverage: Cross-train in key office functions, including payroll assistance, to support the team during absences and busy periods.What You Will BringAt least two years of relevant office administration, customer service, bookkeeping, or accounting support experience.Strong Microsoft Outlook, Word, and Excel skills, including comfort maintaining spreadsheets and reviewing information for accuracy.Accurate data entry, basic math skills, and attention to detail.Clear, professional verbal and written communication.The ability to organize competing priorities, manage interruptions, and follow tasks through to completion.A friendly, patient approach to customer service and the ability to stay calm when resolving concerns.Sound judgment when handling customer, employee, and financial information.Availability to work onsite in Portland, Monday–Friday.Helpful experience includes accounts payable or receivable, invoicing, collections, cash handling, multiline phone systems, 10-key entry, and customer account software.How You Will Succeed in This RoleOur office is a shared workspace where accuracy, concentration, and teamwork matter. We’re looking for someone who will:Stay focused amid distractions: Maintain concentration in an active office, manage interruptions, and return to tasks promptly while meeting deadlines and maintaining accuracy.Support a productive workspace: Keep conversations, noise, and personal distractions to a minimum so coworkers can focus on their responsibilities.Be punctual and dependable: Arrive on time, be ready to work at the scheduled start time, maintain reliable attendance, and follow through on commitments.Be considerate of others: Respect coworkers’ time, workspace, and need to concentrate.Communicate respectfully: Treat customers and coworkers with courtesy, listen carefully, accept feedback professionally, and address concerns constructively.Take ownership: Use work time effectively, stay organized, and complete responsibilities with minimal reminders.What We OfferFull-time, Monday–Friday schedule.$23–$27 per hour, depending on experience.Medical, dental, vision, and life insurance.401(k) with employer matching, subject to plan eligibility.Paid time off and paid holidays, subject to eligibility.Onsite parking.Opportunities to learn additional office functions and contribute to process improvements.Apply to Join Our TeamIf you take pride in accurate work, enjoy helping customers, and value a focused, respectful workplace, we’d like to hear from you. Submit your resume highlighting your relevant experience.New System Laundry is an equal opportunity employer.