Office Specialist I - Augusta - 0011

State of Maine; Augusta (ME); On-site; USD 39,000 - 56,000; Full time

Benefits offered by this job

13 paid holidays

12 days sick leave

3+ weeks vacation leave

Job summary

The Department of Inland Fisheries and Wildlife in Augusta is seeking an Office Specialist I to provide office and administrative support. The successful candidate will join a small team and manage the Moose Permit Program operations, including the permit lottery, auction, and lodge permits, while serving the public in person, by phone, or online.

This role requires learning Maine's licensing, permits, and registrations laws, performing data entry, payments, and recordkeeping, and delivering

Qualifications

• Experience in office and administrative support with advanced tasks.
• Ability to use independent judgment and discretion on varied matters.
• Experience interacting with the public by phone and providing information.
• Basic accounting skills: posting payments, account adjustments, reconciliation.

Responsibilities

• Lead administrative operations for the Moose Permit Program, including lottery, auction, and lodge permits.
• Provide clear oral and written information about licensing, permits, and registrations to the public.
• Post payments, handle account adjustments, and perform basic account reconciliation.
• Input data, track permits, and update permit files using various computer applications.

Skills

Office support experience

Independent judgment

Public interaction by phone

Basic accounting skills

Job description

The Department of Inland Fisheries and Wildlife is seeking to fill an Office Specialist I vacancy in Augusta.DEPARTMENT OF INLAND FISHERIES & WILDLIFE OFFICE SPECIALIST IOpening Date: September 25, 2026Closing Date: End of the day October 09, 2026Location: AugustaPosition Number: 01812-0011Position Type: Permanent Full Time/Year-RoundClass Code: 6546Grade: 16 (Administrative)Salary: $18.76 - $27.03 Per Hour

Interested applicants need to submit a Direct Hire Application, along with a CoverLetter, and detailed Resume**For us to properly determine if you meet the minimum qualifications for any posting, you must be sure your resume includes the month and year for any relevant experience listed. Your resume should include the duties and responsibilities associated with each position. Any experience that was not full-time employment should be identified as such.

BRIEF JOB DESCRIPTION:

This position is office and administrative support work. The successful applicant will be a collaborative member of a small team of people whose primary responsibility is performing complex varied office support tasks working directly with agents in person, on the phone, through the internet and by mail providing oral and written information explaining various licensing and registration requirements in accordance with office standards. The selected candidate will be required to learn and know State of Maine laws that pertain to licensing, permits, and registrations.

For questions specific to these positions, please contact Julia Hussey by e-mail at: [e-mail]

Primary Responsibilities:

• Manage Program Administration: Lead the administrative operations for the Maine Moose Permit Program, including the moose permit lottery, moose permit auction, and lodge permits.
• Deliver Customer Support: Provide clear oral and written information regarding various licensing, permits, and registration requirements to the public.
• Process Financial Transactions: Post payments, handle account adjustments, and perform basic account reconciliation.
• Maintain Accurate Records: Utilize various computer applications to input data, track permits, and update permit files.

MINIMUM QUALIFICATIONS:

Training, education, or experience in office and administrative support work that demonstrates 1) competency in applying a proficient knowledge of modern office practices to perform advanced administrative support tasks requiring specialized skills, and 2) the ability to use independent judgment, initiative, and discretion to make determinations on varied matters. All positions in this classification assume the qualifications of: Office Assistant I, Office Assistant II, Office Associate I and Office Associate II.

Preference will be given to candidates with experience in working with the public over the phone and with basic accounting skills such as posting payments, making account adjustments and account reconciliation.

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Balance - Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage- The State of Maine pays 85%-100% of employee-only premiums ($12,213.60-$14,369.04 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit - Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
• Dental Insurance- The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
• Retirement Plan- The State of Maine contributes at least 14.06% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
• Gym Membership Reimbursement- Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
• Health and Dependent Care Flexible Spending Accounts- Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
• Public Service Student Loan Forgiveness- The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.
• Living Resources Program - Navigate challenging work and life situations with our employee assistance program.
• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child-including fathers and adoptive parents-receive forty-two (42) consecutive calendar days of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
• Voluntary Deferred Compensation- Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.