Office Specialist I - Augusta - 0011

MaineGuide; Augusta (ME); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Retirement plan

Paid holidays

Vacation leave

Wellness benefits

Flexible Spending Accounts

Parental leave

Job summary

The Department of Inland Fisheries and Wildlife is seeking to fill an Office Specialist I vacancy in Augusta, Maine. This role supports licensing, permits, and registrations within a small team, working via in-person, phone, email, and mail channels.

The ideal candidate will learn state licensing laws, manage the moose permit program, provide customer information, and handle basic financial transactions. The position offers a permanent full-time schedule and robust state benefits.

Qualifications

• Training, education, or experience in office and administrative support work.
• Experience handling public inquiries by phone and in person is a plus.
• Ability to post payments and perform basic account reconciliation.

Responsibilities

• Manage administrative operations for the Maine Moose Permit Program.
• Provide clear information on licensing, permits, and registrations to the public.
• Post payments and perform basic account reconciliations.
• Maintain accurate permit records and data in computer systems.

Skills

Office administration

Customer service

Accounting basics

Communication skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State.

The Department of Inland Fisheries and Wildlife is seeking to fill an Office Specialist I vacancy in Augusta.

DEPARTMENT OF INLAND FISHERIES & WILDLIFE

OFFICE SPECIALIST I

Opening Date: September 25, 2026

Closing Date: End of the day October 09, 2026

Location: Augusta

Position Number: 01812-0011

Position Type: Permanent Full Time/Year-Round

Class Code: 6546

Grade: 16 (Administrative)

Salary: $18.76 - $27.03 Per Hour

Interested applicants need to submit a Direct Hire Application, along with a Cover Letter, and detailed Resume*

*For us to properly determine if you meet the minimum qualifications for any posting, you must be sure your resume includes the month and year for any relevant experience listed. Your resume should include the duties and responsibilities associated with each position. Any experience that was not full-time employment should be identified as such.

BRIEF JOB DESCRIPTION:

This position is office and administrative support work. The successful applicant will be a collaborative member of a small team of people whose primary responsibility is performing complex varied office support tasks working directly with agents in person, on the phone, through the internet and by mail providing oral and written information explaining various licensing and registration requirements in accordance with office standards. The selected candidate will be required to learn and know State of Maine laws that pertain to licensing, permits, and registrations.

Primary Responsibilities:

• Manage Program Administration: Lead the administrative operations for the Maine Moose Permit Program, including the moose permit lottery, moose permit auction, and lodge permits.
• Deliver Customer Support: Provide clear oral and written information regarding various licensing, permits, and registration requirements to the public.
• Process Financial Transactions: Post payments, handle account adjustments, and perform basic account reconciliation.
• Maintain Accurate Records: Utilize various computer applications to input data, track permits, and update permit files.

For questions specific to these positions, please contact Julia Hussey by e‑mail at: [e-mail]

MINIMUM QUALIFICATIONS:

Training, education, or experience in office and administrative support work that demonstrates 1) competency in applying a proficient knowledge of modern office practices to perform advanced administrative support tasks requiring specialized skills, and 2) the ability to use independent judgment, initiative, and discretion to make determinations on varied matters. All positions in this classification assume the qualifications of: Office Assistant I, Office Assistant II, Office Associate I and Office Associate II.

Preference will be given to candidates with experience in working with the public over the phone and with basic accounting skills such as posting payments, making account adjustments and account reconciliation.

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Balance– Rest is essential. Take time for yourself using 13 paid holidays,12 days of sick leave, and3+ weeks of vacation leaveannually. Vacation leave accrual increases with years of service, and overtime‑exempt employees receive personal leave.
• Health Insurance Coverage– The State of Maine pays85%-100%of employee‑only premiums ($12,213.60-$14,369.04 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit– Participation decreases employee‑only premiums by 5%. Visit the Officeof Employee Health and Wellness for more information about program requirements.
• Dental Insurance– The State of Maine pays 100% of employee‑only dental premiums ($365.28 annual value).
• Retirement Plan– The State of Maine contributesat least 14.06%of payto the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
• Gym Membership Reimbursement– Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
• Health and Dependent Care Flexible Spending Accounts– Set aside money pre‑tax to help pay for out‑of‑pocket health care expenses and/or daycare expenses.
• Public Service Student Loan Forgiveness– The State of Maine is a qualified employer for this federalprogram. For more information, visit the Federal Student Aid office.
• Living Resources Program– Navigate challenging work and life situations with our employee assistance program.
• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receiveforty‑two (42) consecutive calendar days of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
• Voluntary Deferred Compensation– Save additional pre‑tax funds for retirement in aMaineSaves457(b) account through payroll deductions.
• Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.

If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.